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Principal Cloud Architect

Req id:  5059

Alpharetta, GA, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.


The Opportunity

You will help OpenText Cloud Operations get to the next level of Cloud Architecture, primarily focusing on architecture solutions across our diverse product line through good communication with your team, with your manager, and your peers.  You will have the opportunity to define the technologies to be used and how products will be architected for internal and public cloud deployments. 


This job requires you be able to work autonomously, in collaboration with other architects in Operations as well as Engineering, IT, and Customer Service, and at the direction of the Manager of CloudOps Architecture.  Because your work will have visibility by other architects, department directors and upper management, frequent communication with your managers and others concerning projects and issues is expected.


You are great at:

  • Promote technical vision in concert with enterprise architecture and product engineering for product design, development, deployment, and operationalization
  • Collaborates with engineering and operations teams throughout product lifecycle providing expertise and direction on deployment, monitoring, logging, scale, security and business continuity
  • Create standardized solutions and architectural blueprints for application, infrastructure and backing services to ensure optimized deployment and support models for OpenText and 3rd party clouds such as GCP and AWS
  • Represent cloud operations in reviewing JDR (joint design reviews) and PCR (product change requests) ensuring appropriate architecture standards and support models
  • Support sales teams in providing new solutions and pricing for new opportunities
  • Drive a metrics-driven culture and software delivery process using data to measure overall system quality
  • Establish/maintain security guidelines, practices, and department procedures
  • Establish/maintain effective customer points of contact (development, infrastructure, teammates) for collaboration and troubleshooting projects related to existing technical issues
  • Help develop product architecture policies and procedures for the company
  • Work closely with various teams across the organization, including the security team, development team, and operations team for any solution architecture requests
  • Execute with minimal technical supervision, embrace reliability constraints, and be proactive in contributing improvements and enhancements.
  • Assist in troubleshooting issues and make recommendations for cost saving options and growth


What it takes:

  • Demonstrated understanding of IaaS, PaaS, and SaaS architectures and the ability to apply to OpenText and public clouds
  • Has deep knowledge of mixed operating system environments, structured, non-structured and distributed data platforms, and can easily apply the concepts of one data service API to another
  • Has strong analytical skills as applied to information technology, and can work independently of others in an assignment
  • Has a good understanding of system hardware, storage subsystems, and networking and common data protocols and APIs
  • Can work directly with project managers, infrastructure engineers and software developers
  • Raises awareness on issues that can negatively impact delivering on time and to set specifications
  • Has a desire to keep current with knowledge of technologies, learning new technologies, mastering them, and distributing that knowledge to teammates
  • Can speak honestly, openly and tactfully with both managers and teammates as a collaborator.
  • Experience with CI/CD pipelines and DC technologies such as Jenkins, Vmware, Docker, Kubernetes, Anthos, Terraform, and SDN
  • Strong experience working with backing services such as Oracle, Postgres, Cassandra, Kafka, and Elastic Search
  • Strong architectural experience in public cloud container services (EKS, AKS, GKE)
  • Knowledge of Cloud Foundry a plus
  • Strong knowledge of key management and secret management
  • Infrastructure & application monitoring and logging experience (Zabbix, New Relic, Graylog)
  • Experience delivering projects via Agile methodologies
  • Excellent verbal and written communication skills



  • Demonstrated success in delivering high-quality technology products/services in a fast-paced environment
  • Ability to prioritize well, communicate clearly and understands how to drive a high level of focus and excellence with a strong, talented, opinionated team
  • Sound business judgment, ability to set clear vision and goals and drive the organization in delivering to those goals
  • Proven ability to influence others and strong analytical thinking skills are critical to success in this position
  • Demonstrated ability to conceptualize, manage, and prioritize multiple projects


Skills & Experience

  • 10-12+ years experience in application and infrastructure design that directly aligns with the specific responsibilities for this position
  • 2-4 years in an architecture role designing solutions for single tenant and multi-tenant cloud environments
  • Extensive experience in an iterative development environment and CI/CD practices is a must
  • Experience building and managing microservices-based systems


At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »