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Software Engineer

Req id:  30742

Gaithersburg, MD, US



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.



The Opportunity
OpenText LegalTech builds breakthrough software solutions that harness the power of information to solve concrete business problems. Our patented innovations at the nexus of law, big data, and predictive analytics help extract critical insights from massive volumes of unstructured data - for eDiscovery, contract analysis, and enterprise knowledge management. With world-class teams across the globe, we are trusted by renowned corporations, premier law firms, and key regulatory agencies.
We are seeking a Senior DevOps Engineer to join our team. 
Candidate must show aptitude at troubleshooting technical issues in mission-critical situations; possess strong analytical skills and superior communication skills. A candidate must be comfortable leading a team during a crisis.


Your Are Great At
•    Develop and maintain the deployment and services of cloud SaaS offerings.
•    Provide Level 3 support for OnDemand and SaaS customers including sending status updates to multiple audiences.
•    Work seamlessly as part of an escalation team including proper handoffs and escalations.
•    Participate in an on-call rotation.
•    Install, patch, and upgrade the software using automation.
•    Design and communicate custom workflows, run books, and respond to documents.
•    Take on special projects. Represent the department in meetings. Track and report on ongoing projects.
•    Evaluate and maintain customized monitors.
•    Provide scripted solutions to unique scenarios.
•    Develop and maintain a deep understanding of OpenText’s LegalTech products.


What It Takes    
•    Scripting Languages and surrounding tooling (Python, Ruby)
•    Build Automation and testing (Jenkins, Gradle)
•    Deployment and Configuration Management (SaltStack, Ansible, Helm, Terraform, CloudFormation, Puppet, Chef, Consul, Vault, etc.)
•    Monitoring tools (Nagios, Icinga, Zabbix, Cloudwatch, etc.)
•    Virtualization and Containers (Docker, Kubernetes/EKS, Vagrant, VMware)
•    Build Automation and testing (Jenkins, ArgoCD, Gradle)
•    Analysis/statistics tools (OpenSearch / ELK Stack, Grafana, Graylog, Splunk, LogRhythm, Excel, R, Stata, Scipy/Numpy, SQL, etc.)
•    Object Oriented Programming (Java, C++)
•    Bachelor’s degree in a related field or equivalent work experience required.
•    AWS Certification preferred,
•    Candidate must be an enthusiastic and fast-paced worker, able to solve technical challenges creatively in a dynamic environment,
•    Excellent problem-solving ability, verbal and written communication skills, working under strict deadlines in a legal environment, and the ability to interact with all levels of staff necessary.
•    Handle multiple tasks under challenging conditions as a team player.




While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Washington DC

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