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Sr. Manager, Professional Services

Req id:  34897

Alpharetta, GA, US San Antonio, TX, US Dallas, TX, US Columbus, OH, US Waukesha, WI, US Indianapolis, IN, US Austin, TX, US Salt Lake City, UT, US Burlington, MA, US Gaithersburg, MD, US Southfield, MI, US Tucson, AZ, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:
This position reports to the Sr. Director of the North American Ecosystem Practice within OpenText Professional Services.  The Sr. Manager role manages, mentors, and continually develops their team of OpenText SAP delivery consultants who focus on OpenText’s Vendor Invoice Management solution (VIM), the associated Optical Character Recognition (OCR) solutions, as well as Open Text’s Data and Document Archiving solutions.  This role is also responsible for supporting OT Professional Services pre-sales support (scoping/estimating efforts for Services Statements of Work) for these solutions. 


You are great at:
•Being knowledgeable - both functionally and technically regarding what it takes to deliver OpenText solutions in SAP. Specifically, you are great at understanding the accounts payable processing space, as well as SAP data and document archiving for enterprises of all sizes (single country to global deployments)
•Managing people - mentoring/developing/retaining talented, project-based delivery consultants of all seniority levels based on your own experience of successfully delivering and/or managing the relevant consultants delivering the Opentext SAP-related solutions mentioned above. 
•Communicating – both orally and written 
•Estimating - Properly estimating and supporting pre-sales efforts including new VIM implementations, VIM upgrades (both technical and functional), and SAP data and document archiving.
•Being Creative and Flexible - in both sales and delivery situations by guiding your own team members as well key stakeholders (OT Project Managers, OT consultants, OT License sales, and customers), to solve customer needs and resolving project-based issues using OT solutions.


What it takes:
•Strong functional and technical experience and track record of having personally delivered OpenText’s SAP-focused solutions (specifically Vendor Invoice Management for Invoices and SAP Data and Document Archiving)
•Strong experience managing and developing teams of project-based, delivery SAP consultants of all skill levels from relatively junior to very senior 
•Demonstrated ability to carefully craft scope, tasks, estimates, and proper assumptions for Statements of Work for the Practice’s solutions
•Contribute to the OpenText Ecosystem’s Practice by enhancing existing related Services Packages and collaborating with others to create new ones where appropriate





OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

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