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Principal Consultant - Customer Communication Management

Req id:  17046

Amstelveen, NH, NL Paris La Defense Cedex, 75, FR Virtual, GB Virtual, NL Hoofddorp, NH, NL Virtual, FR Poznan, PL London, GB Milan, Milan, IT Reading, GB Grasbrunn, BY, DE Rome, Rome, IT Virtual, DE Virtual, PL Klagenfurt, Carinthia, AT Virtual, ES Hamburg, HH, DE Virtual, IT s-Hertogenosch, NL



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



OpenText Exstream EMEA Solutions Delivery owns and implements opentext Exstream software based solutions at opentext’s customers in the region. Our key competencies include domain expertise on document automation/generation, document design, associated business processes, integrations, best practices on approaches and solutions to implement our software. We work with our key customers and partners to drive customer success with their investments.


Job Description


  • After a specific training on our product suite, you will be responsible (and non exclusively) for:
  • Detailed solution design and architecture definition with the integration practice team
  • Solution validation with the customer and the solution center
  • Training the new and existing customers on opentext Exstream/StreamServe/Document Presentment suite products
  • Platform setup and software installations on customer sites
  • Consulting on document design and customers applications definition
  • Architecture High Level Design (Infrastructure and Application HLD)
  • Documented handover to Low Level Design and Build Delivery teams
  • Architecture Low Level Design (Infrastructure and Application LLD)
  • Basic project management
  • Knowledge and experience in SOA environments, Web Services, Java programming, Application Servers
  • Customer single point of contact for the opentext Exstream projects
  • Mastering the solutions portfolio of opentext Exstream
  • Develop communication applications using opentext Exstream software


Knowledge and Skills Required:


  • Proactive mindset, very good professional conduct, attention to detail, consulting experience
  • System integration project experience
  • Customer facing skills
  • Strong Java, C#, C/C++ or other development skills an advantage
  • Java: Spring, Hibernate, OSGi, JSP/JSF, concurrent programming, JMS desirable
  • Familiar with software engineering concepts, methodology and system modeling techniques
  • Master's degree from University with IT orientation, or equivalent experience
  • Good technical overview, especially: Linux/UNIX/MVS platforms
  • Familiar with the document composition ecosystem



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »