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Principal Systems Administrator

Req id:  28688

Amstelveen, NH, NL Cork, C, IE Hoofddorp, NH, NL Reading, GB



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Opportunity:


As the Lead Cloud Support Administrator, you are responsible for evaluating, planning, and configuring, implementing, controlling, monitoring, maintaining, and troubleshooting secure computer environments. These responsibilities are generally associated with multiple function tasks of medium to large/high size, scope, and complexity.
Provide support for OpenText’s cloud-based messaging platforms with a focus on Application Engineering and System support.


You are great at:

Perform the planning, coordination and execution of software and hardware installation, configuration, maintenance and upgrades.
Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about software, hardware, systems, and infrastructure.
Troubleshoot and resolve issues, interfacing with others as required.
Manage work to meet milestones in accordance with the project plan and keep management and project managers informed of issues and status.
Participate in short- and long-term projects where interaction with internal and external organizations/customers/vendors is required.
Installation and configuration of internally developed and third-party commercial & open-source application software in our test and production environments.
On-Call responsibilities, weekends, and off-hours maintenance support.
Attending regularly scheduled off-hours site/platform maintenance as needed


What it takes:

Expert level experience in Red Hat Enterprise Linux administration.
Expert level experience in administration of Internet-facing services such as SMTP (Sendmail, Qmail & Postfix), SFTP, HTTPS, TLS, JBoss, Apache, and Web API Services (SOAP and RESTful API)
Intermediate level experience in Solaris
Intermediate level experience in scripting (Perl/Python/Bash/PHP or similar)
Intermediate level experience in DevOps tools (Ansible, Git)
Intermediate level experience working with virtualization platforms including VMware
Practical knowledge of working with monitoring (HP OMi, Zabbix or similar)




Bachelor’s degree. Equivalent work-related experience or an equivalent combination of education and experience will be considered.
VMware ESXi administration would be a plus.
Demonstrated proficiency in systems administration from coordination through implementation to maintenance through proactive monitoring.
Working knowledge and experience with: Operating platform(s) and administration, Data storage and communication, Hardware and software platform configurations, Networking and network administration, Security, Active directory services and concepts, and Virtualization.
System/network security-related experience would be a plus.
Established technical problem solving and critical thinking skills, including the ability to think creatively to find solutions.
Must be willing to work flexible hours as required by a 24x7 production environment.
Written, verbal, and listening communication skills to write documentation and communicate with managers, customers, and colleagues.



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »