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Lead Software License Manager

Req id:  37518

Austin, TX, US Virtual, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 




The Opportunity:


Be a resident expert of OpenText’s software licensing! Marry three functions that don’t often come together: Sales, Legal & Technical


The SW License Manager, License Management Services Group (“Compliance Manager”) is responsible for systematically engaging customers who utilize Open Text’s software to ensure that the customer’s use of the software is within its licensed software entitlements. If a customer is found to be using software that is not fully licensed, the Compliance Manager conducts negotiations and prepares appropriate license contracts necessary to resolve all aspects of the non-compliance.    


10% travel required to focus on team building and professional development.


Join us and help enhance and protect the value of Open Text’s intellectual property and customer relationships!


You Are Great At:  

  • Conducting internal contractual entitlement and support reviews, including the analysis of contractual, financial, and other documentation to understand customer entitlements.
  • Directing conversations with customers at all levels such as procurement, technical team members, legal, C-level executives, etc. to assess software usage, determine compliance with entitlements, and negotiate appropriate resolution of any non-compliance.
  • Managing extensive internal interactions with cross functional stakeholders including legal, technical support, support renewals, engineering, product management, product marketing, pricing, sales, and sales operations to leverage expertise as needed and to keep key stakeholders apprised of compliance activities.
  • Developing and maintaining data collection and product use questionnaires to be used during compliance assessments, reviewing the effectiveness of compliance tools, and driving the development of new features and functionality as necessary to improve software compliance coverage. 

What It Takes: 

  • Bachelor’s degree in a science or business or technical advanced degree preferred and at least 2-3 years of experience in software industry with both technical and contractual exposure.
  • Detail oriented with strong technical, contract interpretation, organizational, and negotiation skills.
  • Direct customer facing experience, exceptional written and verbal communication and strong organization and productivity skills to seamlessly manage multiple complex engagements simultaneously.
  • Strong understanding of software technology, licensing, compliance, and controls with ability to understand and interpret nuances of software license agreements and contracts.
  • Must be comfortable working across all business functions at every level from individual contributor to C-Level executives, and possess strong analytical and problem-solving skills
  • Ability to exercise independent judgment and to lead, influence, and team with others.  Professionally persistent, patient, respectful, honest, and strong under pressure, especially during occasional adversarial conversations.
  • Bonus Points for previous software compliance auditing or software asset management experience specifically with Micro Focus, EMC/Documentum or SAP product suites, OEM or Partner/Reseller contracts.

The minimum compensation estimated for this position is $147800 in addition to a comprehensive and competitive group benefit and health care plan.  Individual compensation will be determined based on skill and experience comparable to the job requirements.


OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

Nearest Major Market: Austin

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