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Sr. Manager, IT Operations (Citirx)

Req id:  17803

Austin, TX, US Carbondale, IL, US Alpharetta, GA, US Salt Lake City, UT, US Boston, MA, US Tampa, FL, US San Antonio, TX, US Denver, CO, US Broomfield, CO, US Columbus, OH, US Lewiston, ME, US Chicago, IL, US Lexington, KY, US Arlington, VA, US Dallas, TX, US Brook Park, OH, US Gaithersburg, MD, US Tinton Falls, NJ, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


The Opportunity:

The Senior Manager Citrix is responsible for contributing to Citrix management, Citrix standards, Optimization, and foundational guidance for the OpenText Citrix deployemtns partners GCP, AWS, and AZURE.  This role is for highly technical and experienced Citrix manager,  optimization engineer possessing demonstrable capability in operating, managing and setting of Citrix first standards and solutions.
         The ideal candidate is a senior technical leader with experience in Citrix management, and operations.  She/he understands both application and infrastructure requirements and can solution to meet in the middle.  She/he will consider fiscal and operational impact in strategic decisions.   Clear, concise messaging and communication are required in disseminating strategy to both technical and non-technical stakeholders.

The role collaborates throughout product engineering, operations, customer service and professional services organizations to ingest requirements and set strategy that achieves OpenText global goals. 

         This is a very visible role where decisions may be challenged and a successful candidate will be able to inspire, defend, influence and persevere.
The role will work under the Infrastructure Engineering organization reporting directly to the Director of Cloud Services. This position requires strong leadership, excellent communication, attention to detail and a willingness to go “hands-on” to demonstrate.  The candidate will be flexible and comfortable in working on both small- and large-scale initiatives while balancing priority and setting expectation.


You Are Great At:

  • Operationalizing and Optimizing Citrix Cloud environments
  • Conveying Citrix best practices based upon experience.
  • Communication - listening and being heard to promote acceptance of controversial strategy
    Managing vendor relationships to stay informed of roadmap deliverables
  • Willing to teach and inspire innovation rather than tell what to do.
  • Providing insightful analyses on the efficiency, quality and economics of Citrix Operations based on empirical data
  • Developing standards and high-level architecture designs
    Recommending and acting to direct the analysis of and solution to problems
  • Providing visibility to impediments/risks and helps eliminate them

What It Takes:

10+ years of industry experience for a global, high-tech environment, with at least 5 years in a technical leadership role.  3+ years solutioning and architecting in global Citrix environments.

  • Results-oriented, agile, iterative work and thought process
  • Passion for winning in the Citrix business / industry
  • Desire to not only learn, but to teach and inspire innovation
  • Ability to work across multiple silos within the organization toward successful outcomes, including an ability to address complex situations into actionable plans
  • Strong ability to interpret data quickly and communicate to executive / business stakeholders
  • Flexible and adaptable to time sensitive situations and work in a high-pressure environment
  • Strong business acumen and proficiency in financial and resource management


This role pays a minimum of 123,000 USD per year


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Nearest Major Market: Austin

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