Business Analyst

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Oppurtunity:

This role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients.

We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical & operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions.

Your Impact:

• Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure.
• Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project.
• Determine the most efficient and effective way to implement improvements in systems, process & tools
• Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices
• Experience using ERP tools like Salesforce and Changepoint is a must
• Responsible for developing training materials
• Works with:
  • CSO - PS Field (Engagement Managers/Project Managers)
  • Finance, HR & IT
  • Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams

What The Role Offers:

Experience: 2 - 5 years in Revenue Operations

Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline

• Strong Excel skills and analytical skills.
• Ability to work in a team environment
• Ability to work independently & self-learn
• Excellent attention to detail and analytical ability
• Excellent communication and organizational skills
• Creativity in finding solutions is a plus

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.