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Cloud Applications Consultant

Req id:  20518

Bangalore, KA, IN

The Opportunity:
 

An OpenText Cloud Operations Consultant is responsible for the technical delivery of the OpenText Product based solutions. Such delivery activities encompass the design, development, deployment, testing and documentation of specific software components – either providing extensions to specific items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis, combined with the consultative skills required to promote the impression of quality and excellence actively fostered within the Professional Services team.


Engagements may vary from managing multiple short and relatively fast paced engagements, to larger projects depending upon levels of experience. The nature of work may include full application lifecycle activities right from development, deployment/provisioning, testing, migration, decommissioning and ongoing run & maintain (upgrades, patching etc.) of the cloud deployments.
 

The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stake holders (internally and externally), both verbally and in writing.


You are great at: 

 

  • Participate and contribute to technical design & deployment activities.
  • Participate in the day to day administration of the systems, including Incident & Problem Management
  • Participate in planning and execution of new implementations, upgrades and patching activities.
  • Participate in the advanced configuration of OpenText software components, in line with project and customer time scales.
  • To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources.
  • Actively contribute in automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies.
  • Actively seek new opportunities by working with the customer and the change control provisions provided by the contract, to extend the scope of profitable business.
  • Operate, manage, and administer production applications on UNIX and Windows based servers and services according to policies and best practices.
  • Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements
  • Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. 

 

What it takes:

 

  • BE/B. Tech. or equivalent technical qualification
  • Minimum of 3 years of relevant experience
  • Well versed with deployment, administration and troubleshooting of the OpenText Products Like Content Suit Platform and surrounding components (Content Server, xECM, Brava, OTDS, Search & Indexing).
  • Experience delivering service using ITIL methodology
  • Knowledge of Windows, UNIX, and Application administration skills in a TCP/IP networked environment.
  • Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.).
  • Experience with scripting (Shell, Python etc.,) 
  • Strong understanding of cloud native and container based distributed systems like Kubernetes

 

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText.

OpenText Site Cloud Application Engineering is a rapidly growing group within the organization. We are in the process of building our teams, tools and systems as part of IOT/IDM teams’ mission to build the best Cloud services in the world.

We enable this team to go fast by providing real time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems.  We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »