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Cloud Applications Consultant

Req id:  36801

Bangalore, KA, IN



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The opportunity:

Reporting to Technical Success Services (TSS) Practice Manager, Cloud Applications Consultant is responsible for ensuring quality technical delivery that involves administration and management of the OpenText AppWorks Platform product suite for our worldwide customers.

The role is customer-facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stakeholders (internally and externally), both verbally and in writing.


What it takes:

  • Excellent grasp of the principles of Business Process Management systems
  • Mandatory experience in administration and management of the OpenText AppWorks (Process Suite/Cordys) platform 16.2 version and above.
  • Good to have knowledge or working experience on OpenText AppWorks Business Process Management (BPM) platform Entity Modelling low-code development.
  • Good to have working experience in the management of OpenText AppWorks applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments.
  • Proficient in OpenText AppWorks Entity Modelling classic development. Business Processes, Web Services, Java Message Service (JMS) connector and integration with third party applications, Package Deployments, OpenText AppWorks Entity Representational State Transfer (REST) Application Programming Interfaces (“APIs”).
  • Good to have knowledge on OpenText AppWorks and OpenText Directory Services Installation, Configuration/Administration.
  • Participate in the day-to-day administration of the systems, including Incident & Problem Management, Change & Release Management.
  • Proficient in the administration of MySQL, SQL Server or Oracle.
  • Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts.
  • Experience in developing, maintaining, and customizing UI (new screen), business rules, workflow and reports using OpenText AppWorks.
  • Working knowledge of Unix and Windows operating systems.
  • Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams.
  • Relevant Experience: 3 - 5 years.


You are great at:

  • Represent OpenText in a professional manner to customers, partners, and other OpenText personnel always.
  • Align with Technical Lead in driving major activities/milestones to successful completion within the agreed timelines.
  • Improve team & delivery efficiency by showcasing process improvements and identifying automation opportunities wherever needed.
  • Strong hands-on in managing OpenText AppWorks applications for global customers using the ITIL framework.
  • Support and report to the engagement Service Delivery Manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures.
  • Work in conjunction with colleagues from different teams of OpenText including product support, engineering, product management & Cloud Ops Teams (like DB, Storage, network, etc.)
  • Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements.
  • Provide knowledge transfer to team members and conduct training sessions for customer personnel when authorized by management.
  • Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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