Deal Desk Specialist

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT:

Act as a project manager for complex medium to large sales quotations/offers. Help sales (teams) by discussing deal opportunities, built what-if analysis, validate proposals on affordability both from discount, profit margin, revenue recognition as well as legal point of view. After the deal shaping session, validate and help Sales obtaining approvals for the proposal against OpenText internal policy and guidelines. Advise sales population in APAC and Japan (“APJ”) on complete contractual paperwork for correct revenue accounting conform IFRS accounting ruling in compliance with Sarbanes Oxley and SEC ruling, including management reporting to local management and HQ. Responsible for Revenue (what-if) analyses for sales management and recommend operational improvements to ensure compliance with accounting rules.

WHAT THE ROLE OFFERS:

• Develop and implement and maintain business controls regarding processes around Opportunity management, pricing and proposals, revenue recognition according to applicable accounting rules and company policy.

• Focal point between customers, business units, sales population, revenue recognition team, legal, regional management, order fulfilment, local financial management, general management.

• Enablement of sales population and other relevant OT teams on new guidance around revenue recognition and accurate company policy.

• Build and draft proposals and draft contracts for software offerings respecting the internal guidelines and procedures.

• Complete contract paperwork considering revenue accounting guidelines and Software Legal terms.

• Develop and maintain business control processes according to revenue recognition, opportunity management, solution design & delivery including pricing and proposals, as per corporate policies.

• Communicate and educate Software sales teams (and other stakeholders) on updates regarding pricing, policies, revenue treatments etc. 

• Focal point to escalate specific customer requests on pricing, offerings, Terms & Conditions.

• Upon Sales request, participate in customer negotiations.

WHAT YOU NEED TO SUCCEED:

• First level university degree or equivalent experience; advanced university degree preferred with typically, 3-5 years of experience in Deal Desk role for a Corporate (international) Software company.

• A clear interest and understanding of the Software accounting guidance as well as the “most negotiated Software Legal terms” is a (big) plus.

• Excellent communication skills in English (e.g., written, verbal, presentation).

• Expert knowledge and skills with business applications (Salesforce, Excel).

• Ability to lead a project team.

• Advanced understanding of internal business processes and policies.

• Solid Software business acumen and understanding of Software accounting concepts.

• Genuine Team player.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.