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Lead Cloud Applications Engineer

Req id:  6201

Bangalore, KA, IN

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

OpenText Enterprise monitoring and automation team is looking for a senior Level monitoring engineer. The team is responsible for enterprise infrastructure, application, and network monitoring. The selected candidate will be joining a team of skilled engineers with a broad background in enterprise monitoring and related toolsets.

As an Enterprise Monitoring Engineer; you will be responsible for the monitoring of our Data Center as it relates to all its components as well as our cloud infrastructure which includes applications, databases; storage; appliances as well as managing and maintaining the supporting technologies. You will ensure that the monitoring infrastructure is operating and performing at its optimal level.

 

Responsibilities:

 

•Maintain and deploy Zabbix monitoring and alerting globally
•Participate in Customer provisioning ensuring that monitoring is configured
•Write scripts to execute specific monitoring tasks.
•Remediate any product issues.
•Automation and good expertise with an automation tool such as Ansible.
•Manage, maintain, and upgrade the monitoring software
•Maintain associated documentation as it applies to our audit and certification requirements
•Participate in troubleshooting, capacity planning, and performance analysis activities
•Provide monthly reports showing the service availability of the infrastructure components as well as each Customer
•Support the set-up of automatic processes and solutions that show our Customers the quality of service.
•Strong expertise in setting up monitoring policies/templates; and writing scripts to accomplish monitoring requirements.


Requirements:

 

•BS/MS in CS/engineering or equivalent.
•7+ years of experience in a highly-complex technical operations environment; directly working with a monitoring tool (preferably Zabbix/Solarwinds/Icinga/Sitescope or NNMi).
•Experience with production support, change control; and problem and escalation management.
•Very good working knowledge with the Linux OS.
•Knowledge of High Availability environments and configurations
•Highly self-motivated and directed
•Good analytical and problem-solving/troubleshooting abilities
•Experience working in a team-oriented, collaborative environment with engineers across the globe.
•Advanced knowledge of SNMP as it relates to monitoring.
•Very good working knowledge of either Perl or Python with Shell scripting.


Helpful Skills:

 

•Knowledge of Microfocus OMi, Sitescope or other Enterprise Level monitoring tool.
•Knowledge of Event Correlation Circuits (ECS); and writing a code to accomplish alert reduction and remediation.
•Scripting skills (Ruby,Java,PowerShell)

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »