Lead Systems Administrator

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

The Opportunity:

 
•      OpenText Business Network Engineering is strengthening its global Cloud Service Delivery team, and we are currently looking for an experienced Capacity Analyst and Lead System Administrator to work with system team as well as engage hands-on in complex problem solving with global application engineering team.
•    The Capacity Planning is important for effective service management. In this demanding role, you will report directly to the Sr. Director, Enterprise Business System. It is a position that is highly focused in reviewing and capacity planning of System and Database technologies to support OpenText’s mission critical cloud applications and services.
•     This role is seen as SME of system technologies within the group and will be the person to help setting the overall planning, configuring and collecting capacity related matrix, document and preparing report and dashboard for management team and technical team. This position requires a strong understanding of system architecture, database architecture, automation, change management, incident management, backup, disaster and recovery, security and compliance.

You are great at:

•    Gather and evaluate performance data with different monitoring tools such as Zabbix, New Relic
•    Analyze the data, spot the trend, make the forecast
•    Prepare dashboard and report at regular basis for management and technical team to review.
•    Provide improvement and recommendation to management and technical team including related costs, impact analysis, expected timescale, and affected resources. 
•    Work with other system administrators as needed for maintenance tasks like patch/upgrades, on-call and technical support, troubleshooting of system related issues, disaster recovery and security compliance related activities.

What it takes:

•    8+ years of strong system and infrastructure related administrator experience, performance monitoring and tuning.
•    8+ years of strong Linux and window server environments and experience.
•    Experience with other database technologies such as MS SQL, Oracle, Cassandra, MapR, Elastics Search, etc. is a plus
•    Experience with configuration management such as Ansible.
•    Experience with preparing dashboards for Performance / Capacity Management.
•    Experience in agile and scrum methodologies and related tools such as Jira and Confluence
•    OS: Linux OS and window server environments. VMware VMS, Kubernetes
•    Programming languages: JAVA, Python and shell scripting.
•    Database technologies: MSSQL, Oracle, Cassandra, PostgreSQL, Arango DB, Elastic Search, MapR, Kafka
•    CI / CD environment with tools such as Jenkins.
•    Configuration management and automation: such as Ansible, Rundeck.
•    Monitoring Tools: Zabbix, New Relic

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.