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Project Manager, Professional Services

Req id:  28743

Bangalore, KA, IN Hyderabad, TG, IN Hyderabad, TG, IN Bangalore, KA, IN Hyderabad, TG, IN Bangalore, KA, IN

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The Opportunity: 
The Open Text Professional Services team is comprised of more than 3,000 consultants who act as trusted advisors, managing long-lasting relationships with more than 100,000 customers around the world. They are responsible for the delivery of business solutions from pre-sales to post-implementation. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world. 

 

You are great at: 
•    Managing the delivery of services & business solutions to customers within the contractual constraints (schedule, scope, and budget)
•    Own the execution for all ongoing projects, the maintenance of an opportunity pipeline and help in mining your accounts.
•    Work with project team members and external stakeholders to ensure quality execution in the delivery of service/solution to drive positive customer satisfaction experience
•    Effectively negotiating and collaborating across teams and organizations to drive successful business outcomes
•    Preparing and presenting data and perspectives during critical leadership reviews and internal and external stakeholder discussions 
•    Continuously innovating and improving processes to optimize program efficiencies 
•    Planning, at both a high and detail level and influence stakeholders and team members to commit to a defined pathway
•    Focus on driving for results and persevere despite difficulties or setbacks
•    Managing and driving the entire project life cycle for large cross-functional projects, from concept to implementation - including evaluation and selection of technology platforms, services, contract reviews, budget planning, project planning, resource planning, scope management, stakeholder management, vendor management, the project set up, project execution, budget management, resource management, project reporting, communication and monitoring, risk management and mitigation
•    Work with business stakeholders to drive business process transformation/ improvement roadmap with clear goals and measurable targets 
•    Interact with business stakeholders and facilitate requirement gathering sessions/design discussions to derive and document business requirements, demand prioritization, business case preparation and execution planning 
•    Run daily internal meetings to obtain updates on project plan tasks and insuring quality updates are received from workstream owners
•    Run regular internal & external meetings, documenting important discussions/agreements, supporting project resources to overcome roadblocks, manage issue logs etc.
•    Track, update, and report project progress through available project management tools, ensuring to leverage the tools available internally.
•    Identifying and working effectively with key stakeholders including functional and workstream leads on complex cross‐team/functional issues.
•    Escalating problems, publishing progress reports and dashboards, updating the Project control book, including providing executive-level summaries to senior management (as needed)

 

What it takes:
•    Bachelor’s degree in Computer Science or any of the engineering disciplines. 
•    PMP, CSM/CSPO, ITIL certifications are a plus.
•    Overall industry experience of 10 years with Project management experience of over 4 years. Significant experience working in the enterprise software product industry is desirable. 
•    Project management skills – Knowledge areas like Schedule, Cost, Scope, Risk, Resourcing, Program management, Financial management, Change Management etc.
•    Customer management skills – Stakeholder management, negotiation, advocacy, influencing, escalation management etc.
•    Strong verbal and written communication skills, with technical and business leaders at all levels within large enterprises. 
•    Ability to manage large cross-functional programs, projects and initiatives driving global impact
•    Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology

 

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »