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Sr. Consultant

Req id:  2136

Bangalore, KA, IN, 560017

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

Position Summary

 

Provides technical and consultative assistance on engagements involving implementing the OPENTEXT Documentum product suite for our world-wide customers. Understands customer requirements, conducts detailed technical design, determines level of effort & implementation approach, performs installation, development & integration and prepares technical documentation. Key responsibility is to assist the project manager and other senior staff as part of consulting engagements to evaluate client needs, assess implementation options, propose appropriate solutions and ensure delivery quality. Capable of performing assigned tasks with minimal supervision. Provides assistance and guidance to junior staff members in solving technical implementation issues.

 

Key Responsibilities

 

  • Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times
  • Support and report to engagement project manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures
  • Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements
  • Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach
  • Perform installation, development, configuration, integration and testing activities. Collaborate with senior staff and the engagement project manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations
  • Perform code reviews and periodic quality checks to ensure delivery quality is maintained
  • Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements
  • Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management
  • Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements
  • Acquire OPENTEXT Proven Certification in Documentum Content Management, administration, programming, development

 

Competencies / Skills

 

  • Excellent grasp of Documentum Life Sciences Suite and the value proposition it offers to customers
  • Must have recent development experience in LSQM, LSRD, eTMF or SSV
  • Solid understanding & experience in GxP, eCTD, GAMP and delivering validated applications (21 CFR Part 11)
  • Knowledge of Regulatory Affairs, RIM, Compliance and Validation, Quality assurance/systems and life sciences and pharmaceutical industry in general.
  • Working knowledge of various flavors of Unix (AIX, Solaris, Linux etc) and Windows operating systems
  • Solid understanding of application architecture design principles, design patterns, database modeling and service oriented architectures
  • Knowledge of systems architecture design & planning utilizing physical and virtualized environments
  • Proficient in techniques for performance testing and tuning RDBMS query performance
  • Good understanding of internet protocols, network and application security methods
  •  

 

Experience

 

6+ years

 

Education

 

Bachelors in Engineering discipline (or) Bachelors in Science with Masters in Computer Applications

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »