Consultant - OpenText VIM

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

The Opportunity 

Extensive 5 + years of experience in installation, administration and troubleshooting of the OpenText VIM and surrounding components (ICC, IES, Archive Center, Business Center).

OpenText Product stack:

1. VIM 7.5 or higher versions

2. ICC or IES/ IC4S Integration along with Validation Client.

3. Archive center integration

4. Business Center 16.3 or higher versions

You Must have :

• Person should have strong knowledge of all the VIM workflows.
• Person should have strong experience in VIM architecture
• Person should have knowledge on solution design for VIM.
• Experience in building custom workflows along with ABAP development experience.
• Experience in providing solutions using best practices for VIM based on the business scenarios.
• Person should have strong knowledge in VIM configurations (DP document types, process options, Role and agent determination, blocking, Approvals, ICC/IES, Archive center)
• Person should have strong knowledge in Workflow administration (Restart/repair workflows)
• Knowledge and experience in debugging/troubleshooting the workflows.
• Experience and knowledge in SAP MM (handling PO, GR, SES etc.) and FI modules with Invoice posting/blocking/parking scenarios
• Basic knowledge in SAP ABAP with troubleshooting is good to have.
• Experience in Upgrading VIM and BC and should be able to define the approach/strategy for the upgrade
• Knowledge in VIM Fiori apps.
• Good Communication skills and handling customer is a must to have
• Person should know how to manage with escalations
• Should be self-driven and work independently by coordinating with customers.
• Person should have experience working in support & maintenance projects with ITSM tool experience to manage tickets / issues.
• Person willing to work in customer time zone (Shifts or specific customer business hours).
• Positive attitude and flexibility along with highly motivated would be important for this role.
• Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge.
• Strong interpersonal and people management skills
• Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task
• Enjoys working in an international environment
• Team player, result driven, ambitious, responsible
• Enjoys sharing knowledge and communicating.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.