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Sr. Data Systems Developer

Req id:  22302

Bangalore, KA, IN



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Opportunity

We are seeking a Senior Data Analytics professional with a strong DevOps/SRE background to join our team. The person we hire into this role will work to apply best practices to the problem of delivering timely, accurate, and flexible analytics models that drive observability and executive dashboards.  Data Analytics & Business Intelligence is a center of excellence for cloud operations.  Cultivating a data-driven culture by supporting internal teams with high-quality data and insights. We are looking for someone to join our team to help us drive excellence across the cloud organization by providing actionable reporting & analytics dashboards!



You Are Great At:

  • Collaborate with CloudOps, Support, Engineering, and Product Teams to develop Open Text’s operational/observability data strategy and the roadmap for executing it
  • Create efficient ETLs and/or data consumers/producers to power internal observability dashboards
  • Develop data best practices and processes for adhering to them
  • Deep interest in learning about and keeping up with quickly evolving industry trends around the modern data stack and data best practices
  • Improve reliability of our commercial products through improved dashboard observability and end-to-end processes based on metrics and KPIs
  • Model workflows that help understand usage and drive product improvements
  • Optimize timeliness of our data infrastructure to ensure data is available for decision makers
  • Follow engineering best practices such as testing, version control, code review, observability, and CI/CD to build highly reliable and extensible data models and dashboards
  • Build tools and processes to scale the delivery of high-quality analytical artifacts and insights in a rapidly changing environment
  • Proven track-record of partnering with internal customers, architects, engineers, and other technical partners to gather requirements, understand existing systems and develop value-added products/services.
  • Responsible for the collection, analysis and interpretation of data from various data sources to develop metrics, reports and visualizations of trends and patterns.
  • Performs statistical modeling and analysis of data.
  • Responsible for identifying visualization and data modeling techniques that will lead to proper translation and presentation of desired information.
  • Identifies areas to increase efficiency and automation of data analysis processes.
  • Uses data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance.


What It Takes:


  • 5+ years of relevant work experience, including experience building and contributing to data analytics initiatives (data ingestion, warehousing, reporting, etc.).
  • Working knowledge of Python, including experience working with the PyData stack, including Pandas for data manipulation and processing.
  • 2 + years of experience with PowerBI or Tableau
  • 3+ years working with configuration and monitoring technology Grafana
  • Experience working with cross-functional teams to plan, model and implement solutions
  • Excellent communication skills and ability to work with technical and non-technical partners from many teams, especially in exploring decisions and trade-offs
  • 3+ years of experience building solutions involving logging, metrics, and traces to provide observability of applications
  • Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers
  • Capable of writing highly performant SQL
  • Experience with RESTful API calls
  • Scripting and automation experience
  • First-hand experience operating and/or building solutions using job execution frameworks (e.g. Airflow, Dagster, Prefect) and MPP databases (e.g. Redshift, BigQuery, Snowflake).
  • Agile experience
  • Experience with data streaming technologies and use cases
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Experience working with large amounts of data in fast paced delivery environment
  • Experience building internal Python or R packages for analysts
  • Experience with analytics & BI tools like Power BI and Tableau
  • Familiarity with any of the following: Django, Git, Jira, Grafana, Prometheus, Zabbix, GrayLog, Splunk, New Relic, Stack Driver, Cloud Watch, Application Insights
  • Experience with any of the public Hyperscalers (Azure, AWS, GCP) or hybrid vendors (Cloud Foundry, Anthos, Tanzu)
  • Experience implementing metric visualization using various Observability tools and frameworks (e.g. Elastic Stack, Grafana, Prometheus, etc.) across a shared service platform
  • Experience with other observability products such as AppDynamics, New Relic, Prometheus, Grafana, Wavefront, etc.
  • Working knowledge of Python and cloud-based data warehouse platforms
  • Advanced proficiency in SQL databases and queries, as well as experience designing data models




At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »