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Sr. Software Engineer

Req id:  19783

Bangalore, KA, IN


The Opportunity:

OpenText Cloud Operations is responsible for the global operations and delivery of our Open Text cloud services to clients in multiple industries. Our offerings range from shared, multitenant SaaS offerings to Managed Services supporting Enterprise Clients and are hosted on a variety of infrastructure platforms. The Cloud Operations team is responsible for defining the technical platform and partnering with our engineering and security teams to deliver solutions using a DevSecOps approach. 

The OpenText Sr. Cloud Applications Engineer will be part of a global team of engineers responsible for the deployment, management, performance tuning, configuration and troubleshooting of the infrastructure that powers delivery of the Legal Tech products.

You are great at: 


  • Participate in strategic projects and implementing solutions to meet desired outcomes and standards.

  • Deploy, manage, and troubleshoot AWS Services (EC2, EBS, ECS, S3, ECS, RDS etc.) or GCP Services (GCP Compute Engines, GKE, GCS, IAM roles and permissions, GCP networking) 

  • Upgrade and security patching of Operating Systems and applications according to vendor recommendation

  • Participate in troubleshooting, capacity planning, performance tuning

  • Stay current with public cloud technology and product offerings

  • Participate in the infrastructure automation initiative.

  • Participate in on-call rotation and ensure that operational and service level agreements are operationally met through SLI and SLO monitoring, analysis, and incident responses.

  • All other duties as directed.

  • Responsible to understand and implement solutions to meet desired business outcomes and standards.

  • Responsible for design, deployment, and support automation of continuous integration, continuous delivery, and continuous deployment (CI/CD) pipeline operations per account and organizational requirements.

  • Good understanding on Cloud Design patterns like HA, Scalability, Data management.

  • Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements

  • Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. 

What it takes:

  • B.Tech in computer science or equivalent combination of education and experience.

  • Hands on experience with Windows and Linux OS.

  • 5-10 years of work experience in cloud and enterprise solutions.

  • Experience with automation platforms like Jenkins, GitLabCI

  • Experience in scripting languages like Python, Shell scripting and Powershell.

  • Experience with Cloud providers like AWS, GCP, Azure

  • Strong understanding of ITIL processes

  • Experience with container and orchestration technologies like Docker and Kubernetes

  • Hands-on implementation of ECS /EKS or GKE Container services and deployment strategies.

  • Experience with Infrastructure as a Code(IaC) and configuration management tools like Terraform, Ansible or Salt.

  • Experience monitoring cloud services with New Relic, Zabbix, Cloudwatch, ELK

  • Experience with twelve-factor development methodology for building software-as-a-service applications

  • Strong understanding of industry best practices and standards.

  • Experience working with highly complex enterprise systems

  • Proven ability to troubleshoot complex infrastructure systems


At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenTex

OpenText Site Cloud Application Engineering is a rapidly growing group within the organization. We are in the process of building our teams, tools and systems as part of IOT/IDM teams’ mission to build the best Cloud services in the world.

We enable this team to go fast by providing real time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems.  We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »