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Lead Quality Assurance Engineer

Req id:  24460

Boston, MA, US Salt Lake City, UT, US Indianapolis, IN, US



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.





Company Overview


In 2005, Carbonite introduced a new way to protect computer files, quickly becoming one of the industry’s most affordable, easy-to-use cloud backup for consumers. Since then we’ve expanded to become one of the leading data protection platforms for today’s sophisticated IT environments.

Today, businesses of all sizes use Carbonite to protect their critical data. We’ve delivered consistent growth with more than 30 consecutive quarters of record revenue. Strengthened by recent acquisitions and product development, our platform is uniquely capable of delivering a full complement of backup, disaster recovery, high availability and workload migration solutions for any size business in any location around the world, all supported by a state-of-the-art global infrastructure.

Carbonite is comprised of more than 1,000 dedicated individuals at locations all over the world. Our headquarters is in the heart of Boston’s bustling Downtown Crossing neighborhood. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit.  With robust data protection platform, we are well-positioned in a rapidly growing market. We’re currently adding to our team of skilled professionals, both in the U.S. and globally, to help us keep the momentum going for this year and the future.  Are you ready to grow with us?


The Role


The Mid-Market Endpoint team develops and deploys cloud-based software to store, protect, access and compute data on Windows & Mac platforms for the Mid-Market. Carbonite is seeking a professional Lead Software Quality Engineer to design and deploy automated testing for the Mid-Market Endpoint Products.


This role covers functionality across the system and emphasizes automation heavily. You will be building automation infrastructure that increases confidence in the software and adds to the team’s overall velocity while driving to release. The ideal candidate will have strong programming skills and a deep knowledge of automation tools for one or more of the platforms Carbonite Endpoint Protect supports.


Specific Objectives and Responsibilities



Your First Five Months:

  • Review and gain a solid understanding of the architecture of the Endpoint server backup product
  • Understand test & release process and frameworks
  • Be able to author manual and automated test cases (Python)
  • Be able to work in sync with the Dev and QE teams to develop and execute test plans
  • Triage and develop solutions for issues encountered by a variety of cross functional and internal sources


Key Challenges to Overcome



For a Quality Engineer on our team, it is key to internalize the values of developing robust, scalable and maintainable Test Automation for server and client based software. The key driver for a Quality Engineer on this team is to provide the confidence to move forward on the development of complex code and solutions through clear and thorough test cases, planning and test automation.


Success Factors



What will make you successful at Carbonite:

  • A track record of good judgment and decision-making in positions with significant responsibility
  • Highly autonomous and able to independently identify high value projects and drive them completion
  • Record of Success in Test Automation Framework design & development.
  • A drive to deliver products of the highest quality
  • Demonstrated mentorship capabilities in cross-functional team environments
  • High degree of comfort with complex technical environments
  • Having the desire to drive towards best practice and standards


Skills & Experience

  • B.S. in Computer Science or similar.
  • Experience with Object Oriented programming in multiple languages such as: Python, Java and C#
  • Deep experience with Unit, Functional, Regression and Load/Stress/Scale Testing concepts & frameworks
  • Deep Experience with Continuous Integration and Build Automation tools like Jenkins
  • Deep Experience with Source Control and Change Management (Git/SVN/P4)
  • Experience with Test Case Management and related tools (qTest/rally…)
  • Experience with Test Automation Frameworks and tools such as j, py & nUnit/Test and Nose
  • Experience with Cloud Computing (Azure/AWS)
  • Experience in Virtualization Tools and Environments (Hyper-V/VMWare)



  • Experience testing against multiple Operating systems & Browsers (Mac/Windows/Linux)
  • Experience with UI test frameworks such as Selenium PyTest & Java & QTP
  • Experience with API Testing such as REST & GRPC
  • Exposure to SQL and DBs such as SQL Server, MySQL & SQL Lite
  • Experience working in an agile/Scrum team environment and related tools (Jira/Confluence)


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com.


Additionally, OpenText, as a proud US Federal Government contractor, is subject to Executive Order 14042 requiring all US employees (in office or virtual) be fully vaccinated by January 4, 2022. New employees joining OpenText will be required to provide proof of vaccination prior to joining or be approved for a medical or religious exemptions. If you believe you qualify for an exemption you can request the exemption form at accommodationrequests@opentext.com


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Boston

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