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Sr. Pricing Operations Analyst

Req id:  12251

Boston, MA, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity

  • Support the pricing analysis for new products, in cooperation with product and product marketing teams to develop a cohesive pricing strategy, structure and price list.
  • Collaborate with sales leaders to run experiments, track results, and optimize pricing accordingly.
  • Implement updates and changes to the price books, in partnership with Operations, Business Analytics and Program management
  • Operationalize new product, offering or bundle in relevant system and ensure the changes to the price books are rolled out to internal and external stakeholders.
  • Define (and maintain) dashboards to monitor price performance. Extract insights into and uncover potential pricing issues based on analysis methods such as target price variance, win/loss, customer revenue/profitability, etc. Develop and test specific hypotheses to triangulate root causes of issues.
  • Manage the modification to existing (or implementation of new) quoting tools and pricing software.
  • Coordinate with stakeholders across divisions to ensure consistent definition of metrics across the organization.


Your First Three Months:

  • Develop a comfort with our portfolio, pricing, channels and revenue targets
  • Build relationships with the key pricing stakeholders in sales, marketing operations, product management, IT, business intelligence and finance
  • Begin contributing meaningfully to pricing conversations for new products, and re-pricing conversations, taking the lead on new projects that emerge
  • Become facile with our pricing IT systems, and able to make updates as needed


Three to Six Months and Beyond:

  • Develop plans for any major pricing changes, leading cross-functional teams to help drive execution of those changes
  • Work closely with product management and the rest of product marketing to anticipate changes associated with upcoming releases
  • Gather input from key stakeholders in our different sales organizations to help identify areas for pricing and packaging improvements
  • Build confidence in your role throughout the organization as a go-to for price escalations, requests and clarification


Key Challenges to Overcome:

  • Creating an integrated pricing function for the organization, where it has traditionally been distributed between teams and different systems.
  • Becoming facile with the portfolio in order to make recommendations on bundling and discounting
  • Building relationships with sales, channel, product management, operations and leadership in order to smoothly implement, test and positively learn from pricing updates



What You Are Great At

  • A track record of good judgment and decision-making in positions with significant responsibility
  • Highly autonomous and able to independently identify high value projects and drive them completion
  • Demonstrated leadership capability in cross-functional team environments
  • High degree of comfort with complex environments

What You Bring To The Table

  • 3+ years’ experience in pricing, revenue ops, product ops and/or finance.
  • Pricing experience (could span Financial, Marketing, Pricing functions) in a corporate role.
  • Expertise with Excel and proficiency with CRM (like Salesforce), ERP (like NetSuite), CPQ and Business Intelligence software (like Tableau) is important.
  • Saas industry experience a big plus.
  • Leadership is a key attribute of a better candidate. And effective leadership is based on knowledge, respect, and impact; it isn’t assigned.
  • You can work effectively across functions (Marketing, Sales, Customer Support) and organization levels (executives, peers, individual contributors).
  • Excellent communication and negotiation skills.
  • A sense of humor gets you bonus points. At OT SMBC we believe work should be rewarding.


The compensation for this role is $70,000 - $90,000



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Nearest Major Market: Boston

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