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In-bound Sales Representative

Req id:  29914

Broomfield, CO, US Denver, CO, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity

At Webroot, we do more than secure our customers' computers, mobile devices, networks, and online lives. We also nurture our employees' most critical assets: their talents, experience, and career aspirations. With the energy of a start-up and the strength and stability of a market leader in cybersecurity, we foster an innovative culture that makes a statement.


The Customer Sales Representative role is responsible for taking inbound calls from customers and will be involved on special projects that are instrumental to the success of the company. This is a sales/customer service position.


You Are Great At:

  • Take inbound customer calls and email inquiries concerning renewals, upgrades, and new cybersecurity products
  • Take large volume inbound calls to drive up-sell and cross-sell opportunities
  • Secure bookings by providing detailed customer experience and engagement

information to the product and marketing teams to optimize product offerings, messaging, sales tools, and go to market campaigns for both consumer and enterprise prospects and customers

  • Ownership and management of all calls taken/placed, including responsibility for the needs assessment and final call close
  • Outperform all metrics and assigned quotas to increase commission bonuses
  • Take part in ad hoc special projects for customer acquisition and retention


What It Takes:

  • 1-3 years of sales/customer service experience in a telephone sales environment
  • Excellent sales and cross-sell skills addressing the needs of both the external

and internal customer with strong communication and process skills

  • A competitive attitude, and the ability to work with diverse personalities required
  • Proficient with standard corporate productivity tools (email, voicemail, MS



We believe in rewarding our employees’ contributions and excellence and offer highly competitive salaries and a robust benefits package, which you can view here. Webroot is a company in which you can invest yourself fully, knowing you are helping protect the connected world in an environment that values your talents and encourages and enables you to grow—both professionally and personally. Secure your future and your career, visit


Compensation and benefit information is available for Colorado or New York residents by emailing, quoting “Job 1D XXXXX, Compensation”.



While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Denver

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