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Inbound Sales Representative -Consumer

Req id:  34860

Broomfield, CO, US Denver, CO, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity

At Webroot, we do more than secure our customers' computers, mobile devices, networks, and online lives. We also nurture our employees' most critical assets: their talents, experience, and career aspirations. With the energy of a start-up and the strength and stability of a market leader in cybersecurity, we foster an innovative culture that makes a statement.


The Customer Sales Representative role is responsible for taking inbound calls from customers and will be involved in special projects that are instrumental to the success of the company. This is a sales/customer service position.


You Are Great At:

  • Take inbound customer calls and email inquiries concerning renewals, upgrades, and new cybersecurity products
  • Take large volume inbound calls to drive up-sell and cross-sell opportunities
  • Secure bookings by providing detailed customer experience and engagement information to the product and marketing teams to optimize product offerings, messaging, sales tools, and go-to-market campaigns for both consumer and enterprise prospects and customers
  • Ownership and management of all calls taken/placed, including responsibility for the needs assessment and final call close
  • Outperform all metrics and assigned quotas to increase commission bonuses
  • Take part in ad hoc special projects for customer acquisition and retention


What It Takes:

  • 1-3 years of sales/customer service experience in a telephone sales environment
  • Excellent sales and cross-sell skills addressing the needs of both external and internal customers with strong communication and process skills
  • A competitive attitude, and the ability to work with diverse personalities required
  • Proficient with standard corporate productivity tools (email, voicemail, MS Office)


This job is expected to pay in the range of $47,000 to $90,000 USD in addition to a comprehensive and competitive group benefit and healthcare plan. Individual compensation will be determined based on skills and experience comparable to the job requirements.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Denver

Apply now »