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Knowledge Analyst

Req id:  25515

Broomfield, CO, US



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.





Utilize in-house databases, tools and technologies to assist in identifying new malware trends and patterns from meta- data, behaviours and statistics.

Analyse data points to develop traces for future classification of legitimate and malicious software / applications / scripts.

Download malware samples within a sandboxed environment and analyse the behaviours of certain malware types.

Partake in product testing and feedback activities in order to enhance the Webroot security product suite.

Collaborate with multiple internal teams.

Assist in IT troubleshooting and escalations.





Previous experience and an active interest in Information Technology (preferably analytical/problem solving, IT Security or anti-malware).

Innovative mindset while identifying methods to improve efficiency and working practice.

Initiative to be an actively engaged part of a dynamic global team.

Strong analytical skills with the ability to identify new trends based on incoming data streams.

Candidate should possess strong communication and social skills.

Experience of malware preferable, understanding the different types of malware and their delivery methods and characteristics.

Experience with PowerShell scripting (JavaScript/Visual Basic would also be a strong advantage). 

Windows-specific knowledge is a must.

Understanding of Windows file / folder structures for all current Windows Operating Systems and file access methods

Good understanding of the Windows Registry and Windows services.

General knowledge of Windows Security features, Windows Firewall, user privileges, etc.

Understanding of network protocols.

Experience in security related forums / discussions and industry events for malware, security, digital crimes etc.

Anti-Virus / Malware Industry / History.

Scripting and automation knowledge.

Traditional malware research knowledge.

Structured Query Language (SQL) Knowledge.

Salary: $55,542-480,177 USD

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Denver

Apply now »