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Sr. Revenue Operations Analyst

Req id:  42592

Bucharest, RO

Hiring Manager:

Talent Acquisition Advisor: Raj Hindocha

Job Code Level: RGP4 

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Sales Operations Analyst

 

Summary

 

An opportunity to join a global and dynamic sales operations team, the role is ideally based in Romania.  The Revenue Ops Analyst provides direct support to the sales team (sales reps and management) and an essential interface to the corporate operations function and other corporate functions.

 

Position Description:

The role reports to the Sr. Director Sales Operations and provides support in conjunction with the Sales Operations Manager to the SVP and sales team of Enterprise Content Services Europe.

 

The role will provide operational support and analysis to the SVP and sales team focused on sales process excellence, process management while also being an interface into the corporate operations, billing operations, compensation and finance teams.

 

Responsibilities include ensuring corporate sales processes are understood, communicated and practiced, executing effective reports and preparing thoughtful analysis on trends. In addition, may include being a participant in continuous sales process improvement initiatives centred around forecasting, reporting & analysis, and salesforce.com hygiene.

 

A critical success factor in this role will be the ability to provide efficient support to the sales organization, and to communicate and work collaboratively with other groups across the global OpenText organization.

Analysis and Management Reporting:

  • Review weekly forecast and pipeline reports to ensure accuracy. Pro-actively follow-up on deals that need clarification and provide insight on quality of forecast and pipeline.
  • Provide thoughtful analysis on management dashboards to facilitate effective understanding of progress, achievements and gaps; includes pipeline analysis, closed deal analysis, competitors, etc.   Work with Sales Ops Manager to communicate key information and analysis to sales leadership.
  • Ensure account and opportunity data in Salesforce.com is accurate. Proactively resolve any discrepancies to ensure reporting is timely and accurate and processing is as seamless as possible.

 

Sales Processes:

  • Contribute to processes and reporting around sales staffing, hiring and on-boarding
  • As directed by the sales ops manager provide relevant information and analysis on customer segmentation, account assignments and territory coverage.
  • Address questions from sales reps and sales management on areas such as OT ordering processes and SFDC
  • Identify and recommend areas where processes need to be automated and/or streamlined. May lead regional process improvement initiatives. 

 

Business Planning:

 

  • Partner with the Sales Ops Manager to assist with all elements of business planning, progress reporting and outcome measurement.
  • Assist with the design, implementation and review of any regional initiatives required by the Sales Leader

 

 

General Responsibilities:

  • Collaborate effectively with other departments and cross-functional groups in support of company goals.
  • Other responsibilities and key result areas will be assigned as required.
     

 

 

Education and Experience Requirements:

Minimum Level of Education: Bachelor’s degree with MBA or other relevant Master’s Degree, a plus.


 

Type of Experience and Minimum Number of Years:
 

Minimum 5 years relevant business experience ideally in support of a sales environment.
 

 

 

 

 

OpenText is an equal opportunity employer that hires and attracts talent regardless of race, religious creed, colour, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, veteran status, or sexual orientation. At OpenText we acknowledge, value and respect diversity. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad global customer base.

As a technology company, we can only be as good as the people who are part of our team. To that end, we seek talent with diversity of life experiences and perspectives from around the world!

 

Micro Focus’ (now OpenText) efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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