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A/NZ Sr. Sales Manager- IT Operations Management Business Unit

Req id:  37041

Canberra, ACT, AU



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 





As a Sr. Sales Manager at Open Text, you will have the opportunity to manage all aspects of the IT Operations Management business.  This includes strategic planning, and the execution of plans to meet or exceed assigned sales objectives and quotas.  As a seasoned sales professional, you know how to engage, motivate and develop a team of high performing Account Executives and will be spending the majority of your work time coaching and developing your team to enable their success.  




Service Management - Provide intuitive, no-wait self-service through a single interface for business and IT users using automation and virtual agents – powered by machine learning. With our single solution for ESM, ITSM, ITAM and cloud management, users quickly get what they want without burdening IT support staff.


Service Assurance - Shift to Full-Stack AIOps-based operations for automated discovery, monitoring, and remediation. Gain a clearer view of service health using patented algorithms and the OPTIC Data Lake to spot anomalies faster and transform volumes of data into actionable insights for faster problem resolution.


Service Governance - Take a proactive, consistent approach to patch compliance, backups, and budget control across heterogeneous servers, databases, middleware, networks, and cloud services. Improve your ability to protect key services while IT transparently guides cloud spending across the organization.


Service Fulfilment - Design and deploy on-demand, best-fit resources from traditional IT. From cloud-native, to hybrid; keeping your cloud strategy vendor-independent. DevOps and business teams can cut fulfilment cycle times, while satisfying a wide range of resource requests through adaptive design blueprints.





  • Leading and directing a team of sales professionals who are able to meet and exceed quarterly and annual sales quota targets.
  • Develop, implement, and measure regional sales strategies and plans complete with accurate forecasts.
  • Building of C-Level relationships and strategic partnerships
  • Assisting in sales efforts, legal contracting, and in resolving customer issues.
  • Growing customer satisfaction across the assigned region by providing exemplary service and support.
  • Attracting, engaging and retaining a team of high performing Account Executives.
  • Training, developing and directing reports in product knowledge, time and territory management, and competitive knowledge.
  • Providing ongoing feedback and coaching and host regularly scheduled performance reviews.
  • Participating in various headquarter/regional planning and training activities. 




  • Located in Canberra - knowledge of Federal government and senior connections within ACT is necessary.
  • Bachelor’s Degree and significant enterprise software sales experience with prior sales leadership experience 
  • A knowledge of the IT Operations Management market, its competitors, partners and related industries is preferable but not essential.
  • Deep knowledge of Key Account Management, and ideally in managing a team of Account Managers
  • Effectively collaborating with internal and external stakeholders on every organizational level to “get things done”
  • A proven ability to meet or exceed regional sales targets
  • A passion for leading a team and a demonstrated ability to drive results through others
  • Strong business acumen and an ability to manage strategic plans with partner and company executives
  • Ability to analyze complex situations and employ creative and effective decision making to solve problems/achieve results



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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