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Contracts Manager

Req id:  24212

Cork, C, IE Virtual, IE



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



OpenText is seeking a full time Contracts Manager within the off-Cloud Support Renewals organization.  The role includes the preparation, negotiation, administration, and management of existing and prospective customer contracts. Position supports the Support Renewals and Sales teams as well as the Legal Department, and requires an organized and articulate individual who exhibits a strong attention to detail. 

The ideal candidate will be innovative in solving business problems and challenges, coordinate business and legal issues and questions, follow-up on responses with other departments within the organization, and be energetic, focused and results oriented with a high level of integrity and honesty. Regularly exercise judgment within defined policies and guidelines.

Primary Responsibilities

  • Review, negotiate and amend contractual paperwork as required to align to OpenText legal and business standards, including but not limited to agreements relating to software support, public sector, framework and OEM accounts
  • Participate in contract negotiation calls with existing and prospective customers, supporting the Sales, Support Renewals and Legal groups as needed. Negotiating mutually acceptable support terms, securing appropriate approvals, and drafting final contract documents
  • Identifying and executing on opportunities to streamline & improve existing off-cloud Renewals practices
  • Assist with special projects and team/departmental initiatives



  • Prior experience dealing with contract review, drafting & negotiation (in English or other languages), and general business acumen, preferably within the software industry or related field
  • Strong interpersonal communication skills along with analytical and problem-solving abilities are imperative. Additional language skills would be a bonus.
  • Extremely detailed/accuracy oriented
  • Ability to multi-task effectively
  • Communicate and work well in a team environment and with existing clients including excellent verbal and written communications
  • Able to adapt to changing and fast paced conditions to ensure continued alignment with business requirements
  • Willingness to take on challenges and new objectives
  • Ability to identify issues and determine when escalation to management is required
  • Proven ability to interact effectively with all levels of the company including executive management
  • Strong capabilities and expertise in Microsoft Office, in particular Word, PowerPoint and Excel
  • Proven ability to work under pressure in order to meet frequent deadlines
  • Experience with business deal risk analysis and revenue recognition concepts
  • Experience contracting with international, Government and regulated bodies a plus


Education/Certification/License: The position requires a bachelor’s degree or college diploma in business or contracting, or equivalent experience in an off-Cloud Renewals environment. Additional language skills would be a strong asset but not a prerequisite.



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »