Principal Cloud Applications Engineer

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

OpenText Business Network Engineering is strengthening its global Cloud Service Delivery team, and we are currently looking for an experienced Principle System Administrator/Engineer to work with system team as well as engage hands-on in complex problem solving with global application engineering team.

In this demanding role, you will report directly to the Sr. Director, Enterprise Business System. It is a position that is highly focused in reviewing, standardizing, automation and capacity planning of System and Container technologies to support OpenText’s mission critical cloud applications and services. This role is seen as SME of system technologies within the group and will be the person to help setting the overall planning, configuring and collecting capacity related matrix, document and preparing report and dashboard for management team and technical team. This position requires a strong understanding of system architecture, database architecture, automation, change management, incident management, backup, disaster and recovery, security and compliance. This role also requires assisting necessary maintenance tasks like patch/upgrades, provide on-call and technical support, troubleshooting of system related issues, disaster recovery and security compliance related activities.

What is a business network?

A business network is a cloud platform that connects and manages all data, within the enterprise and outside the firewall. Securely connecting data with people, systems and things enables streamlined business processes and delivers new insights and value.

Business networks lay the necessary foundation for turning data into actionable insights. Delivered as a cloud service, they enable data integration, data management and secure data exchange across an increasingly complex network of on-premises and cloud applications, connected devices and business partners or customers.

The OpenText Business Network is the world's largest B2B integration and secure information management environment.

 - https://www.opentext.com/products-and-solutions/products/business-network

Responsibilities

You will be:

• Work with system administrators, application engineers and database administrators as needed for maintenance tasks like automation, documenting standard procedures, security patch/upgrades, on-call and technical support, troubleshooting of system related issues, disaster recovery and security compliance related activities.
• Work with system administrators, application engineers and database administrators to setup, gather and evaluate performance data with different monitoring tools such as Zabbix, New Relic
• Work with system administrators, application engineers and database administrators to analyze the data, spot the trend, make the forecast
• Prepare dashboard and report at regular basis for management and technical team to review.
• Research and provide improvement recommendation to management and technical teams including related costs, impact analysis, expected timescale, and affected resources.

Knowledge and Skills

• BS or MS degree in Computer Science or Computer Engineer
• 6+ years of strong system and infrastructure related hands-on administrator experience, performance monitoring and tuning in Window server and .Net environments.
• Micro Soft Window Server administration certified is a plus
• Experience in deploying, managing and tuning applications in MS Windows and .Net environment.
• Experience in automation tool such as Ansible and power shell scripting.
• Experience in monitoring tools such as Zabbix and NewRelic.
• Experience with preparing dashboards for Performance / Capacity Management.
• Experience in agile and scrum methodologies and related tools such as Jira and Confluence
• Experience with other database technologies such as MS SQL, Oracle, Cassandra, MapR, Elastics Search, etc. is a plus

Technology Stack that we work on:

• OS: Linux OS and window server environments. VMware VMS, Kubernetes
• Programming languages: JAVA, C#, Python and shell scripting.
• Database technologies: MSSQL, Oracle, Cassandra, PostgreSQL, Arango DB, Elastic Search, MapR, Kafka
• CI / CD environment with tools such as Jenkins.
• Configuration management and automation: such as Gitlab, Ansible, Rundeck.
• Monitoring Tools: Zabbix, New Relic
• Security Tools: Sentinel One, LogRhythm

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.