Senior Cloud Systems Administrator

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

Overview of Business Function

OpenText Cloud Operations is responsible for the global operations and delivery of our Open Text cloud services to clients in multiple industries. Our offerings range from shared, multitenant SaaS offerings to Managed Services supporting Enterprise Clients and are hosted on a variety of infrastructure platforms. The Cloud Operations team is responsible for defining the technical platform and partnering with our engineering and security teams to deliver solutions using a DevSecOps approach. 

The Opportunity:  

The OpenText Senior Systems Administrator will assist with general maintenance and upkeep of our global infrastructure services environment. Included in this; deploying changes, working with vendors, maintaining infrastructure, ensuring performance specifications are met for DNS, SMTP, NTP, and Windows in addition to other duties and protocols as directed. This person will participate in an on-call rotation to handle production impacting issues. The OpenText Senior Systems Administrator will report to the Senior Manager of Directory Services focusing on commercial business. 

You are great at:  

Supporting the Operations Organization by employing systematic efforts that translate operational infrastructure needs into configuration specifications which provide a robust, stable and maintainable Production Infrastructure Processing environment, meeting or exceeding all Business Requirements. 

Primary Responsibilities: 

• Participate in strategic projects 

• Provide oversight of the global LDAP, DNS, SMTP and NTP footprint 

• Provide capacity forecasts based on usage and trending 

• Keep up to date with manufacturers product offerings 

• Provide Level3 expertise for break\fix issues 

• Ensure accurate and non-impactful changes are implemented in the production environment by working with technical services resources 

• 24x7 on-call support on a rotating basis 

What it Takes: 

     • B.S. in computer science / information systems or equivalent combination of education and experience.  

        Progressively responsible experience in; 
     • *NIX and Windows operating systems at an administrator level. 
     • Familiarity with InfoBlox administration would be a plus. 
     • Strong basis in SMTP technologies including BIND. 
     • Familiarity with Cisco ESA administration would be a plus. 
     • Two-factor authentication administration including Symantec VIP or equivalent technologies. 
     • VMWare administration experience would be a plus. 
     • Familiarity with workflow ticketing systems including HPSM or ServiceNow. 
     • A basic understanding of system administration, trouble-shooting and performance tuning of RedHat Enterprise Linux, HP-UX, Solaris & Windows Servers. 

Statement of Learning Opportunity 

We will provide you with a platform for success including coaching, training and on-the-job learning that will strongly support you in your career advancement.  You will become adept at operations and consumption of key technologies including public clouds and the latest continuous delivery tools and automation. You will discover an innovative, flexible and award-winning working environment using the latest OpenText technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes and we are all highly encouraged to give back to our local communities. 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.