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Systems Engineer, Tukwila, WA.

Req id:  26746

Austin, TX, US San Antonio, TX, US Dallas, TX, US Salt Lake City, UT, US Lexington, KY, US Dallas, TX, US

Zix | AppRiver is now an OpenText company!  As a trusted leader in productivity, email security and compliance solutions for businesses of all sizes, we continue to help guide our customers through challenging cyber risks to ultimately find even greater opportunities. While we're passionate about helping our customers succeed in the business world, we're also looking to expand our growing workforce in order to better help our customers scale.




Our Zix | AppRiver team is looking for a Systems Engineer to join our team. In this role you will be responsible for the design, deployment and support of system hardware and system-level software including but not limited to: (1) management of VMWare system/servers for Linux; (2) monitoring, diagnostics and maintenance, (3) emergency response and repairs and (4) elasticsearch and object store cluster operations (S3).  This role includes the configuration, deployment, periodic maintenance, and security of the servers and related components of the company's production servers and also provide troubleshooting support for system-related problems.


Location: Tukwila, WA; Seattle, WA


What you will be doing:


  • Serve as primary contact for system related issues.
  • Provide technical leadership related to servers and system software.
  • Responsible for System stability in the Tukwila, Dallas, and Atlanta Data Centers. 
  • Responsible for deployment of secure computing subsystems to form part of secure services infrastructure.
  • Participate in ongoing Industry Security Awareness Program.
  • Analyzes the performance of hardware and software interfaces and identifies alternatives for optimizing the usage of computer resources.
  • Participates in testing, debugging, configuring, and documenting operating systems and server software.
  • Installs software and user utilities for modifications and upgrades of operating system’s environments.
  • Diagnoses and resolves hardware problems.
  • Acts as liaison with vendors of hardware, software and application products, especially with regard to problem diagnosis and resolution.
  • Plans and executes software version upgrade releases and custom interfaces.
  • Works with others to develop alternative system designs.
  • Recommends selection of hardware and system software licensing.
  • Investigating issues related to mission critical software in all environments.
  • Required to carry mobile phone 24x7 for on-call.
  • On occasion, work in a Data Center located in Tukwila including lifting/installing hardware.


What experience and skills we need you to have:


  • Bachelors' Degree or equivalency.
  • Extensive Linux and general computing experience.  (Adequate industry experience may be accepted as a substitute.)
  • Experience with networking/privileges/partitioning/security
  • Experience with elasticsearch
  • Experience with object store (S3 based)
  • Experience with VMWare
  • Experience with management and deployment of services into AWS, Azure and GCE
  • Knowledge of Mail flow protocols such as Sendmail/Postfix.
  • Experience working in a data center or like environment where mission critical HW/SW are hosted.




While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Additionally, OpenText, as a proud US Federal Government contractor, is subject to Executive Order 14042 requiring all US employees (in office or virtual) be fully vaccinated by January 4, 2022. New employees joining OpenText will be required to provide proof of vaccination prior to joining or be approved for a medical or religious exemptions. If you believe you qualify for an exemption you can request the exemption form at


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Austin

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