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Sr. Product Manager

Req id:  3402

Derby, GB, DE24 8BY

 

OPENTEXT - THE INFORMATION COMPANY

 

Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.

 

 

THE OPPORTUNITY:

The Business Products, Network & Platform Product team is looking for a dynamic self-starter to own our user management console experience, performance, reporting and roadmap.

 

As Product Manager,Consoles, you will be responsible for communicating and executing against the vision and strategy for our user management consoles. You will be responsible for helping define a unified product and console experience for both internal and external customers and partners while driving product releases.

 

You will be an evangelist for good user experience and will become a subject matter expert across the organization, working closely with UX, Engineering, Operations and Product to represent the story and vision behind our solutions.

You will be charged with turning data sets into insights using a mix of platforms and tools, guided by experienced colleagues. A collaborative effort, you will focus on collecting, parsing, managing, analysing and visualizing the data, and reporting on it to your peers and leaders.

 

You may not be a Product Manager now, but your collaboration skills have already marked you out as a team player, your engagement and drive to learn has brought you success or achievement in your career to date. 

 

Reporting to a Director of Product Management, this role provides candidates autonomy, responsibility, and coaching driven leadership to further develop your skills and career within a positive and mentored environment.

 

YOU ARE GREAT AT:

  • Own and understand the market, customer and operational needs, act as liaison and subject matter expert for the maintenance and innovation of our management consoles.
  • Help deliver the product vision, strategy and roadmaps for the management consoles.
  • Use data driven decisions to prioritize, enable and deliver.
  • Assist in establishing and maintaining standards and guidelines for the design, deployment and maintenance of our management consoles.
  • Assist measuring the success of the product from multiple perspectives and able to report out to varied leadership levels.
  • Be visible and social – the role requires the ability to drive cross-team collaboration and building relationships with key stakeholders, often negotiating and balancing different team’s needs.
  • Partner with other Product managers and development teams to deliver a unified product experience with input from customers, prospects, analysts, advisory teams and internal product experts.
  • Make tough prioritization choices and find creative solutions to hard problems.
  • Drive feature delivery and lifecycle: research customer/user needs; assist in writing user stories with Agile Team Coordinators, work with engineering to develop, test and deliver service innovations on time.
  • Assist with internal and external communication.
  • Interface directly with customers and the customer support team on escalations.

 

WHAT IT TAKES:

  • Experience of development methodologies, such as Agile, Scrum, Lean, Kanban
  • Some experience of software product delivery
  • Some experience of large-scale Public Cloud, or Public/Private Cloud infrastructure
  • Strong communication skills with the ability to tune messaging based on audience
  • Highly collaborative, able to partner with Technical, Operations and Field sales teams
  • The ability to travel - This role may require travel to OpenText offices, customer/partner, and third-party sites/events in North America, Europe, and Asia (10-15%) in the future.


DESIRABLE SKILLS:

  • AWS technologies, distributed systems and NoSQL databases
  • Consumer and/or B2B UI Consoles/Principles of UE/UX
  • Cyber/Network Security/MSP space experience/knowledge
  • Endpoint, Network or Web security risks and/or general Cybersecurity threats.

 

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »