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Cloud Support Engineer (AWS)

Req id:  2933

Virtual, IE Dublin, IE Virtual, GB


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


We are seeking a talented, experienced and passionate Cloud Infrastructure Engineer in Dublin to join our full-time, remote team. 

Carbonite + Webroot, an OpenText company, is evolving and with that comes great opportunity. Our security and data protection products are evolving, and we have a chance to increase reach and effectiveness through improved user experience. Here's a great opportunity that will let you make an impact on a global team! 


As a member of our global Cloud Operations team remotely based in the United Kingdom, you will help build, deploy and support a variety of cloud-based services running on AWS. You will be part of a team who develops world-class security and backup products used by businesses around the world.  Your skills and creativity will be valued, and your voice will be heard at Carbonite + Webroot, where we recognize the hard work and contributions of all our employees. Seize this opportunity to advance your career with Carbonite + Webroot. 


We are looking for a Cloud Infrastructure Engineer to join our growing team to work on new projects as well as to help support and improve existing infrastructure with an engineering team that embraces cutting edge technology in order to create highly scalable systems … We have a distributed team, so we require great organization, communication and collaboration skills. 



Key Challenges to Overcome 

The successful candidate will support creating and supporting cloud infrastructure for development teams based in the UK as well collaborations globally. This is a great opportunity for an AWS cloud ninja who can tackle complex workflows and is able to take leadership of varied projects. This individual will need to be high functioning, communicative and motivated in a remote work environment. They will be a key contributor to high-visibility products and will be an essential member of our international Cloud Operations team. 


Success Factors  

What will make you successful at Carbonite + Webroot: 

 Communication, initiative, and a collaborative spirit will be a must for this role. If you can contribute to solving problems and gain buy in from product management and development leaders, then you will go far. This will require the art of persuasion and a diplomatic approach to advocate on behalf of our users. 





At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »