Manager, Account Development (m/f/d)

OPENTEXT - THE INFORMATION COMPANY

As the world's leading provider of software-based solutions for enterprise information management (EIM), OpenText offers a comprehensive portfolio of products, services, and cloud services for the intelligent and networked enterprise. We help our more than 120,000 customers worldwide digitize data and processes and use analytics and artificial intelligence to gain deeper insight into business processes to make the right business decisions.

The Opportunity

This is a new role due to team growth.  The Account Development Manager will report to the EMEA Director of Account Development. They will manage and oversee the hiring, onboarding, coaching, development, performance management and retention of an Account Development team of c. 10 individual contributors. This includes the qualification and development of inbound leads, as well as strategic outbound prospecting into a strategic target account Sales structure. The Account Development Manager will be responsible for driving all AD programs in working with the Field Marketing Managers within their territories and will be a central point of contact for the Account Development Representatives regarding process, strategy, programs and quota requirements. The Account Development Manager will be responsible for generating inbound and outbound lead generation best practices and programs. They will implement cold calling and incentive programs that will generate leads aligned with the primary solution areas. They will work with respective internal groups to identify and manage required training and support for the Account Development Representatives to ensure that business goals are achieved.

You Are Great At

The Account Development Manager is a leader in our hubs. The successful candidate will be strong in attracting and retaining talent while nurturing potential.

• Leading, motivating & coaching their team to generate BANT-qualified leads
• Managing account-based outreach activity that aligns with Sales strategy (phone, email, social, etc.)
• Coaching, training, motivating and developing their team to achieve their weekly targets and quarterly KPIs. 
• Driving performance to ensure individual and team targets are met/exceeded consistently
• Conducting 1:1 performance reviews to coach each individual team member; responsibility for all aspects of performance management
• Engaging and communicating confidently; will present to and collaborate with Sales and Marketing leadership regularly.
   

What It Takes

A qualified candidate should have the following skills and knowledge:

• 5+ years of relevant experience
• Proven success in managing an outbound business development or Inside Sales organization, preferably in a software/technology environment
• Strong coaching and people development skills with virtual leadership experience

• Strong analytical thinking and creative problem-solving skills
• A second European language [ French or German} would be an advantage
• Excellent oral and written communication skills
• Strong organization and time management skills
• Adaptable to a fast-paced, technology-driven environment
• Experience with Microsoft Office, Salesforce.com, LinkedIn Sales Navigator, Level Eleven, social selling

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.

Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions. 

OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract and a signed search assignment between Open Text and the recruitment agency or party requesting payment of a fee.