Program Manager - Professional Services (m/f/d)

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

As a Program Manager at OpenText, you will play a pivotal role in delivering high-value digital solutions to our customers. You will manage various projects, from smaller engagements to complex, multi-country projects, ensuring successful delivery, financial oversight, and customer satisfaction. By collaborating with customers, partners, and colleagues, you will help drive digital transformations, optimize IT capabilities, and maximize the value of OpenText's software solutions. 

You can work remotely in this role; however, you have to be based in Germany already. 

WHAT THE JOB OFFERS

• As a Program Manager you will be responsible for (international) multi-project activities regarding the delivery of OpenText software (e.g. ITOM, ADM, cyber security) at our enterprise customers

• Working on the offering analyzing the scope of the projects and estimating the deliverables

• Reporting and dashboard creation

• Identifying bottlenecks in projects and seeking resourcing needs

• Task tracking and bug scrubbing

• As part of the professional services unit, you will be working in a cross functional team aligning with infrastructure, engineering and operations to drive positive outcomes for new products and features

   

WHAT YOU NEED TO SUCCEED

• University degree in Computer Science or related technical degree or equivalent practical experience (7+ years in software development and process with a solid understanding of computer architecture and distributed systems)

• 5+ years of experience leading mid- to large scale software projects

  • Knowledge of agile (preferably Scaled Agile), hybrid, and traditional project management methodologies

  • A certificate in project management (e.g. PMP, SAFe, Prince)

  • Experience with producing and reviewing UML diagrams & requirements documents

  • Understanding of project governance, financial management, and risk management

• Familiarity with OpenText product portfolio or similar technologies (IT Operations Management, Cyber Resilience, etc.)

• Good communication and presentation skills in German and English, both verbal and written

ONE LAST THING:   

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions.

OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract and a signed search assignment between Open Text and the recruitment agency or party requesting payment of a fee.