Apply now »

Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)

Please return soon to complete your dream job application!



Senior HR Shared Services Specialist (m/f/d) - Fluent Dutch

Req id:  39163

Grasbrunn, BY, DE

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Our Story

OpenText leverages the power of information to enhance businesses and individuals. Through the OpenText Information Management Cloud, we empower all sizes of digital businesses to become smarter, more connected, secure, and responsible. The OpenText software and services unlock the value of data and content, boosting customers' productivity, growth, and competitive edge.


With a global team of over 24,000 employees, OpenText partners with 98 of the top 100 clients in 180 countries, addressing intricate business challenges. As we step into a future driven by AI and Cloud transformations, OpenText leads in assisting customers to thrive in this dynamic new era.


Your Impact

As a

Senior HR Shared Services (HRSS) Specialist


based in our Grasbrunn office working on a hybrid model, you will play a pivotal role in providing senior-level support for advanced and complex HRSS issues. Your expertise will drive operational excellence through processing moderate to complex employee transactions. By focusing on service excellence, decision-making, and continuous improvement, you will contribute to enhancing the overall employee experience.


What You Need to Succeed

Skills & Abilities:

  • Proactively identify and evaluate problems, determining root causes and developing solutions.
  • Initiative-driven, demonstrating a self-starter mentality.
  • Strong focus on process optimization, standardization, and efficiency.
  • Excellent organizational, planning, and time management skills with the ability to prioritize conflicting demands.
  • Knowledge of SAP/SuccessFactors is an asset; Full competency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Good knowledge of English and Dutch is required; proficiency in other languages like Swedish and/or Danish is a plus.


Education & Experience:

  • Bachelor’s degree or equivalent in Business, Human Resources, Organizational Behavior, or a related field (HR professional accreditation preferred, where applicable).
  • Relevant progressive experience in HR operations or shared service model/organization within the EMEA region, with a focus on Nordics & BENELUX subregion.
  • Extensive work experience and expertise in an HR environment capacity.
  • Experience with end-to-end employee life cycle management activities and HR projects in the Netherlands.
  • Good knowledge of and experience with Dutch HR Operations processes, local portals/requirements, and legislation.
  • Experience with other Nordics + BENELUX countries (Denmark, Finland, Norway, Sweden, Belgium, Luxemburg) is a plus.
  • Experience with HR process optimization, process documentation, HR Operations/HR Shared Services best practices, and knowledge management.
  • Experience collaborating with CoE's (benefits, compensation, employee relations, etc.).
  • Fluent written and spoken language skills in Dutch and English


What the Role Offers

  • Subject matter expertise in hire-to-retire and CoE processes, focusing on Nordics & BENELUX subregion.
  • First point for escalation from Response and Processing Centers for managing complex transactions, processes, queries.
  • Creation and update of document templates, knowledge documentation, and maintenance of the HR Knowledgebase.
  • Collaboration with various stakeholders and team members to achieve HRSS and Specialist Centre strategy and goals.
  • Driving operational excellence through initiatives for process optimization, efficiency, and quality enhancement.


One Last Thing

If you are a proactive, critical thinker with a passion for operational excellence and are ready to make a significant impact in the HR Shared Services Specialist Centre, we invite you to apply. Join us in driving efficiency, ensuring quality, and delivering a positive employee experience. Your expertise will contribute to the success of our HRSS operations and support the achievement of organizational goals.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

Apply now »