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Sr. Cloud Desk Specialist (m/f/d)

Req id:  9651

Grasbrunn, BY, DE Virtual, DE Frankfurt, Hesse, DE Duesseldorf, NW, DE



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



Join our Deal Desk-Team in one of our offices in Grasbrunn, Düsseldorf, Frankfurt, Rheinbach, or from Home Office.  


The primary objective of Deal Desk organization is to provide deal-based sales support with expert advice, guidance, pricing and commercial strategies along with auditable deal P&Ls, approvals and cost and margin revenue control at a deal by deal level, ensuring that OpenText corporate policies are maintained and followed and that this results in good healthy contracts and business for OpenText.


In addition, the OpenText Enterprise Cloud business provides value-added alternative software delivery options via Cloud Services to OpenText software customers. By offering cloud-based managed hosting and SaaS delivery services, the OpenText Enterprise Cloud business enables OpenText to deepen the business relationship with customers.


You Are Great at


  • Review proposed customer solutions for OpenText Cloud commercial readiness and feasibility and commercial risk management
  • Review pricing & proposals and make key decisions on how to assist sales to win
  • Enable and guide sales team in how to both sell and create pricing proposals for OpenText Cloud solutions
  • Present OpenText Cloud solutions to internal and external audiences for purposes of increasing sales of the OpenText Cloud solutions
  • Assist in negotiation and contracting process for cloud opportunities
  • Track & report on pipeline activity, wins/losses, quote to close and other metrics as required
  • Participate with internal working groups related to cloud offerings & processes
  • Work with and coordinating other internal groups for deal desk strategic goals and initiatives


What It Takes


  • University degree in Finance, Business, Law or similar fields required and/or Professional designation (in Accounting, Finance or Legal)
  • Several years' experience of Deal Desk, Finance, Bid Management, Accounting, Legal, Purchasing and / or Sales Operations background
  • Experienced in P&L management for multi-year cost and margin cloud services
  • Understand cloud-based software & managed services delivery and hosting operations and / or Professional Services
  • Demonstrate willingness to take full ownership and responsibility for assigned tasks and support issues
  • Strong business and financial acumen, and ability to work with contracts teams for commercial language
  • Ability to deliver high quality guidance against challenging timelines
  • Draws insights from pricing and deal structure trends across the region, revenue streams and product sets
  • Cross functional influencing skills, exceptional communication and interpersonal skills
  • Ability to present & support others presenting to senior execs for deal reviews
  • Fluency in English and German, both written & verbal. Additional languages is a benefit. 


Our Benefits


Additional pension scheme ● direct insurance scheme ● accident insurance ● contribution to fitness and wellness ● professional training ● free underground parking ● good public transport connections ● regular company and sports events ● Sodexo vouchers for daily shopping in the surrounding supermarkets or restaurants ● and some more 


Take your chance at OpenText and take your next professional steps with us. We look forward to meeting you!


How to Apply 


Do you have any questions? Please, contact Mr. Raj Hindocha, Lead Talent Acquisition Advisor, by e-mail at rhindocha@opentext.com.


Please apply via our online applicant portal as we are unfortunately unable to process e-mail applications for data protection reasons. We ask for your understanding.


About OpenText


OpenText Corporation is the largest Canadian software company and one of the top 10 software vendors in the world. We are listed on the Toronto Stock Exchange and NASDAQ. Founded in 1991, OpenText Corp. generated revenues of approximately $3.1 billion in 2019 and employs approximately 15,000 people worldwide




At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »