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Office 365 Operations Specialist

Req id:  30833

Gulf Breeze, FL, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



OpenText is looking for a motivated and talented Office 365 Operations Specialist. We are a leading provider of cloud services creating big software using agile processes and modern technologies. If you are looking for a highly creative, continuously evolving and team-based work environment – one where you get to solve challenging problems, collaborate with talented colleagues, and make a difference – we would love to hear from you. In this role you will become a specialist in Microsoft cloud services. This team assists in developing processes, supporting multiple departments, and helping execute complex customer deployments.

You Are Great At:
•    Conveying information regarding technology and product positioning to technical and non-technical internal/external customers
•    Facilitating initial workflow and communication with customers and partners for new account setups
•    Managing processes from start to completion
•    Collaborating with multiple departments regarding product optimization, feature enhancements, overall service health, and reporting of feedback
•    Assisting in the support, maintenance, and ongoing improvement of Zix | AppRiver systems used in the development and delivery of Microsoft cloud services

What It Takes:
•    High School Diploma or equivalent
•    Willingness to learn Microsoft cloud services and portals
•    Prior technical experience with online portals
•    Strong communication and collaboration skills
•    Exceptional attention to detail


This team works between the hours of 7 am – 7 pm, Monday – Friday. Must be flexible to work outside hours and shifts as needed. Occasional on-call weekend shift with OT paid. 



While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Pensacola

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