Cloud Applications Engineer

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity

The role Cloud Application Engineer is to build & Support solutions to enhance availability, performance,and stability of OpenText services as well as automating away repetitive work. As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

What it takes

• Take ownership and accountability for the incident resolution process and SLAs.
• Responsible for infrastructure setup, Continuous Integration/Continuous Delivery, deployment, monitoring, maintenance, and operations across multiple environments.
• Plan and perform on-going application enhancement and maintenance.
• Act as a technical liaison with other teams to evaluate and report bugs.
• Create and maintain monitoring and alerting solutions to ensure that unexpected issues are promptly identified and escalated.
• Responsible for problem management process and to identify the root cause of issues.

You are great at

• Knowledge of Linux.
• Knowledge of Java applications and how to support them.
• Knowledge of Monitoring (APM + Synthetic), Examples: New Relic, Dynatrace, Nagios/Check_mk or Zabbix.
• Knowledge of middleware/webserver, preferably: Tomcat, Apache, JBOSS, and Resin, (in the order of listing).
• Knowledge of Java applications and how to support them.
• Knowledge of Scripting in Shell, Perl, etc... (at least proficiency in one).
• Knowledge of tools like ELK or Splunk used for centralized logging.

• We are looking for someone with 2-3 years of experience (or the ability to show that level of expertise)
• Someone that is motivated and a self-starter
• Strong Work Ethic
• Knowledge of EDI a plus

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.