OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:

You will set a new standard for OpenText Cloud Operations including site reliability adminstration through good communication with your team, with your manager, and your peers.  You will have the opportunity to define the technologies to be used, the structure of teams and how work is completed, and responsible for the delivery of pipelines for product development and releases into production.

You are great at:

• Provide support, improve, and implement infrastructure as code and applications on top of various platforms. Troubleshoot and triage issues as they arise.
• Work closely with various teams across the organization, including the security team, development team, and operations team for requests for assistance
• Execute with minimal technical supervision, embrace reliability constraints, and be proactive in contributing improvements to the code base
• Promote technical vision in concert with product engineering for VM and containerized product development, deployment, and operationalization
• Establish/maintain security guidelines, practices, and department procedures
• Establish/maintain effective customer points of contact (development, infrastructure, teammates) for collaboration and troubleshooting projects related to existing technical issues
• Mentor engineers through code reviews, paired programming, and working sessions
• Drive a metrics-driven culture and software delivery process using data to measure overall system quality

What it takes:

• 5+ years in technical development, QE, or operations role
• 2-5 years of experience building fully automated software application and infrastructure provisioning and deployment pipelines
• Extensive experience in an iterative development environment and CI/CD practices and tools is a must
• Familiarity building and managing microservices-based systems
• Extensive hands-on experience with AWS or GCP & Infrastructure as Code (Terraform, CloudFormation)
• Proficient with scripting using Powershell, Python or Bash
• Experience supporting and troubleshooting web server applications behind load balancers
• Prior experience using build and deployment tools such as GitLab, TeamCity Jenkins, Azure Devops etc Strong automation skills including experience with Chef, Puppet, or Ansible
• Solid understanding of networking and of system security best practices
• Has a deep knowledge of mixed operating system environments, structured, non-structured and distributed data platforms, and can easily apply the concepts of one data service API to another
• Extensive knowledge of centralized logging systems
• Has strong analytical skills as applied to information technology, and can work independently of others in an assignment
• Has a good understanding of system hardware, storage subsystems, and networking and common data protocols and APIs
• Extensive knowledge and experience using source management tools
• Extensive knowledge in the use of build artifact management
• Familiarity in the use of infrastructure monitoring tools
• Familiarity in the use notification management tools such as OpsGenie, VictorOps or Pagerduty
• Familiarity with Pingdom, Thousand Eyes, or similar for external monitoring
• Communicates concepts and instructions clearly both verbally and in written form
• Has a desire to keep current with knowledge of technologies, learning new technologies, mastering them, and distributing that knowledge to teammates
• Can speak honestly, openly and tactfully with both managers and teammates as a collaborator
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OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.