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Sr. Consultant_D2LS

Req id:  8292

Hyderabad, TG, IN



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  


The Opportunity:
The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must.
You are great at:
• Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud: OT Cloud, Customer premises, or 3rd party IaaS.
• Troubleshoot and find resolutions/workarounds to incidents
• Design, develop and test fixes for problems arising on top of customizations to OT products
• Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.
• Development of customizations
• Work on performance tuning
• Performing deployments and applying product patches. Perform Upgrades, Migrations.
• Work in shifts: Morning, Regular, Afternoon and Night on rotation basis.
What it takes
Between 6-9 years of experience supporting OpenText LSQM including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. 
• Resource who has clear understanding of
o LS architecture
o Good/Decent functional knowledge on all LS modules
• Operating Systems: Linux and/or Windows.
• Strong troubleshooting skills – Maintenance and support
• Knowledge of code fixes and packaging releases
• Directory Services: Open-LDAP, Active Directory
• Knowledge of patching and upgrade
• Thorough knowledge of Documentum Fundamentals, Documentum Administration and D2 Configurations
• Strong expertise in D2 customizations like plugin developments..etc
• Desired experience in Documentum Content Server, DFC, BOF, DQL, Documentum Administrator, WebLogic, Tomcat
• Proficient in techniques for performance tuning and tuning RDBMS query performance
• Knowledge on Quality & Manufacturing and Regulatory is a must
• Knowledge of Regulatory Affairs, RIM, Compliance and Validation, Quality assurance/systems and life sciences and pharmaceutical industry in general
• Solid understanding & experience in GxP, eCTD, GAMP and delivering validated applications (21 CFR Part 11)
• Database: MSSQL, Oracle (DML and routine maintenance tasks)
Definite Plus:
• Prior experience working in an ISO27001 certified work environment
• ITIL Foundation certification



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »