Share this Job
Apply now »

Thank you for your interest in OpenText! We're working hard to resolve temporary application challenges. Please return within 24 hours to complete your dream job application!

 

 

Sr. Consultant - Exstream/Streamserve

Req id:  25100

Hyderabad, TG, IN

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The Opportunity:

 

The resource will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance are a must.

 

Consultant is responsible for the technical delivery of the SS (StreamServe/Exstream) Platform, Version 16.x based solutions. Such delivery activities encompass the deployment and troubleshooting to specific items of core product functionality or its integration components.

 

You are great at:

 

  • Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud: OT Cloud, Customer premises, or 3rd party IaaS.

  • Troubleshoot and find resolutions/workarounds to incidents

  • Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.

  • Work on performance tuning within or Outside OTES.

  • Performing deployments and applying product patches. Perform Upgrades, Migrations.

  • Work in shifts: Morning, Regular and  Afternoon on rotation basis.

  • Participate and contribute to technical design & deployment activities.

  • Participate in the advanced configuration of SS software components, in line with project and customer time scales.

  • Familiar with modules Control Center, Design Center.

  • End to end handling of StreamServe upgrade to R16 including scaling and sizing will be a plus

  • Actively contribute in patching and upgrade activities where possible to achieve operational efficiencies.

  • Operate, manage, and administer production applications on Windows based servers and services according to policies and best-practices.

  • Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. 

 

 

 

 

What it takes:

 

5 to 8 years of experience on Administration and installations on relevant OpenText StreamServe and Exstream Platform. Exposure to remote administration services, or cloud operations environment. 

  • Design Center, Control Center

  • Integration experience on StreamServe, Content Server and Archive Server

  • Well versed deployment and troubleshooting of the OpenText Stream Serve Platform and surrounding components

 

Definite Plus:

  • Prior experience working in an ISO27001 certified work environment

  • ITIL Foundation certification

  • PowerShell Scripting

 

 

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »