Junior Technical Consultant - IT Configuration Management

Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.

Your Impact 

As a Junior Technical Consultant in IT Configuration Management, you will play a crucial role in supporting and maintaining IT assets to meet business objectives and regulatory requirements. Your contributions will include assisting in the development and implementation of configuration management plans, maintaining accurate IT asset records, implementing CMDB tools, and ensuring compliance with industry standards. Your work will directly impact our ability to provide top-tier service to clients and uphold our reputation as a leader in Enterprise Information Management. 

What the Role Offers 

• Cutting-edge Technology: Work with the latest tools and technologies in IT configuration management. 

• Innovative Environment: Be part of a collaborative and forward-thinking team. 

• Professional Growth: Continuous learning and development opportunities to enhance your skills. 

• Flexible Work Arrangements: Options for remote work and flexible hours to accommodate different time zones. 

What You Need to Succeed 

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred). 

• Experience: around 2 years in IT service management or related fields. 

• Knowledge: Familiarity with ITIL frameworks and best practices. 

• Analytical and problem-solving abilities. 

• Strong communication and interpersonal skills. 

• Proficiency in programming languages (Java, Python, C++) and databases (SQL, Oracle, MongoDB, PostgreSQL). 

• Experience with tools like Docker, Kubernetes, and Jenkins. 

• Understanding of various platforms (Windows, Linux, macOS). 

• Language Proficiency: Fluent in English; proficiency in German or French is highly valued. 

• Preferred experience: Familiarity with CMDB solutions (e.g., OpenText UCMDB, BMC Helix CMDB, ServiceNow CMDB). 

• Relevant certifications (e.g., ITIL 4, COBIT 5, TOGAF 9, AWS Certified Solutions Architect). 

One Last Thing 

Join OpenText and be part of a global leader dedicated to innovation and excellence in Enterprise Information Management. You will have the opportunity to work with a diverse team, contribute to cutting-edge projects, and grow your career in a supportive environment. If you are ready to make an impact and advance your career, apply now and become a part of our mission to empower organizations worldwide.

Micro Focus’ (now OpenText) efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.