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Associate Facilities Coordinator

Req id:  39280

Makati City, National Capital Region (NCR), PH

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Job Description
Position Level: Associate Facilities Coordinator (P1)
Function: Professional
Provide Onsite Support
You’ll be OpenText’s facilities management’s first line of contact for all Facilities Related Concerns within the APJ region. With the primary task of responding to customer requests and dispatching to the appropriate resource.
You will also be providing your inputs and suggestions on how the processes can be improved and provide support to the following aspects of the Facilities through the ticketing system.

Room Reservation

Request for set-up

Other Facilities Related requests
Meet the needs of the Business Units
We prioritize customer satisfaction in all our endeavors. As part of this role, you will work closely with the business units we consider customers on-site to identify their facility-related inquiries and requirements. A crucial part of the requirement is your Customer service and administrative skills.
Qualifications
Experience
At minimum, you must have 1-2 years’ experience in facilities, property management, or other related field. You must also be:

College Graduate

Multilingual

Can work in a fast-paced environment.
Capability
You possess excellent planning and organizational skills, enabling you to work and meet tight deadlines. You have a proven ability to manage multiple and complex operational matters on a daily basis. You effectively provide long-term solutions to complex problems by employing quantitative and holistic approaches.
People Person
You have the ability to interact with various customers including executives. You are also able to manage conflict and balance between customer and firm requirements.
Inspiring
You are passionate about quality and have an eye for detail to ensure the best delivery of services. You are skilled at dealing with stressful situations and can adapt to rapidly changing situations. You focus on meeting performance targets and work well with others in the process. You are open to new ideas and willing to challenge the norm.
Team player
We expect you to support the local team and work well with other APJ teams toward achieving the common goal. Because in OpenText, We are Better Together.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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