Share this Job
Apply now »



Business Systems Analyst (US Shift)

Req id:  18073

Makati City, National Capital Region (NCR), PH



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:

The Business Systems Analyst performs analysis of the company’s business operations to meet specific strategic goals. The main responsibility for this role is to assist in projects and change requests particularly in Process Design, Process Re-engineering, and Process Documentation. The role includes performing and coordinating tests to ensure that changes in the system pass the requirements of the business. The Business Systems Analyst will be part of a team that provides support, education and coordinates system improvements and enhancements with business users from various functional groups.


You Are Great At:

  • Provide support to business users on systems issues by performing ticket triage and providing responses with solutions as needed.
  • Assist users in generating business requirements and gap analysis for projects and change requests.
  • Assist in the preparation of test plans for the projects and change requests.
  • Performs Quality Assurance Testing (QAT2) to ensure that the changes/enhancements developed were in accordance too the specifications of the business.
  • Prepare user training documentation/SOPs for new functionality developed through projects or change requests.
  • Provide period end support to business users as required.
  • Conduct training to business users on new functionalities of the system.
  • Assist in gathering audit evidence to complete various SOX and other Compliance requirements for EBS Group.
  • Work with SAP Security Team to ensure business users are provided with the needed access without resulting to SoD violations.


What it takes:

  • Bachelor’s degree or equivalent in business or accounting.
  • At least 3 years of experience in using SAP in Financial Accounting and Controlling (SAP FICO)
  • Strong understanding of key business processes in Record to Report (R2R), Project Systems and Journal Entries
  • Experience using Excel to perform data operations, e.g. working with data types, VLOOKUPs, pivot tables, etc.
  • Attention to detail and accuracy in your work.
  • Knowledge or experience using SAP Sales and Distribution (SD), ITSM, Onspring, Salesforce, Assure, Siebel, Changepoint, OpenAir, ServiceNow, VIM, Winshuttle,  and HPALM is an asset
  • Amenable to work during fixed US hours (9PM-6AM MNL time)



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »