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Cloud Applications Consultant

Req id:  1960

Makati City, National Capital Region (NCR), PH

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

The opportunity:

 

The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. As a consultant, you will utilize your ability to combine systems integration and service delivery knowledge. More specifically you will create/update technical specifications and create/update maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity using common communications standards such as ftp, http, AS2, SFTP, etc.

 

You are great at:

 

  • Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations
  • Analyzing customer requirements, data integrations and interfaces
  • Deliver day to day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems.
  • Implementing changes for existing data integrations
  • Follow policies and best practice mapping to define map rules based on client’s requirements
  • Consistently create test cases/scenarios, form test files, run tests and evaluate reports
  • Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing
  • Deliver project status updates to clients, delivery/project managers and counterparts as necessary

 

What it takes:

 

  • You are a graduate of Computer Science and/or other technical disciplines
  • You are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.
  • You have a strong customer focus, customer satisfaction oriented
  • You demonstrate problem solving skills and logical thinking techniques and have excellent attention to detail. Ability to Identify and analyze problems; distinguishes between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems. Develops reasonable options for solutions when required for decision making
  • You have excellent teamwork and collaboration skills. Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships
  • You have ability to handle multiple priorities in a fast-paced environment, and be able to work independently, and must possess effective time management skills
  • You are willing to be on-call beyond normal working hours and on weekends
  • You are willing to work on any shifts (ASPAC, EMEA or US)

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »