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Cloud Applications Consultant

Req id:  36905

Makati City, National Capital Region (NCR), PH

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The opportunity:

 

The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. As a consultant, you will utilize your ability to combine systems integration and service delivery knowledge. More specifically you will create/update technical specifications and create/update maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity using common communications standards such as ftp, http, AS2, SFTP, etc.

 

You are great at:

 

  • Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations
  • Analyzing customer requirements, data integrations and interfaces
  • Deliver day to day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems.
  • Implementing changes for existing data integrations
  • Follow policies and best practice mapping to define map rules based on client’s requirements
  • Consistently create test cases/scenarios, form test files, run tests and evaluate reports
  • Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing
  • Deliver project status updates to clients, delivery/project managers and counterparts as necessary

 

What it takes:

 

  • Graduate of Computer Science and/or other technical disciplines
  • Knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.
  • Strong customer focus, customer satisfaction oriented
  • Demonstrate problem solving skills and logical thinking techniques and have excellent attention to detail. Ability to Identify and analyze problems; distinguishes between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems. Develops reasonable options for solutions when required for decision making
  • Excellent teamwork and collaboration skills. Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships
  • Ability to handle multiple priorities in a fast-paced environment, and be able to work independently, and must possess effective time management skills
  • Willing to be on-call beyond normal working hours and on weekends
  • Willing to work on any shifts (ASPAC, EMEA or US).

 

Open to fresh graduates!

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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