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Manager, Cloud Applications Consulting

Req id:  20983

Makati City, National Capital Region (NCR), PH

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

 

The opportunity:

 

The People Manager is responsible for managing and overseeing the entire team. Ensure timely delivery, within budget and with high quality of service. Should be able to plan, organize, lead, control and continuous improvement required for the efficient and effective operations of the entire Global Integration organization that will ultimately contribute to the overall success of the company.

 

You are great at:

 

  • Establishes strategic goals; choosing a course of action; defining objectives; evaluating outcomes.
  • Accomplishes staff results by communicating job expectation; planning, monitoring, and appraising job results; coaching, mentoring, and disciplining employees; developing, coordinating, and enforcing systems, policies, and procedures.
  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment developing personal growth opportunities.
  • Accomplishes resource management by forecasting demand and capacity; analyzing variances and initiating corrective actions.
  • Maintains quality service by enforcing quality and organization standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements.
  • Maintains organization’s effectiveness and efficiency by defining, delivering and supporting strategic plans tracked using Balance Scorecard in a monthly basis.
  • Actively monitor Change Management related activities
  • Conduct team monthly team meetings to provide business/organization/team updates and directions. 
  • Actively work with the Account Delivery Lead/ GEO Lead in formulating action and improvement plans.
  • Monitor deliverables of the team members and ensure that key items are tracked through to completion.
  • Be available to receive escalations and participate in resolution activities as needed.
  • Monitor throughput of each team member and identify potential roadblocks preventing the individual from meeting the target.
  • Understand demand and supply patterns and proactively assess team level requirements to ensure highest utilization possible.
  • Ensure visibility and awareness on project timeline deliverables of team members.
  • Represents Solution team in inter-organization collaboration meetings.

 

What it takes:

 

  • Has 8-10 years of professional work experience
  • Has at least 6 years of delivery experience in the IT industry and at least 2 years of management experience (including project and people management)
  • Has managed a team of at least 10 people
  • Dynamic problem solver with customer focus
  • Has the ability to motivate and lead the team to meet challenging goals
  • Has experience in Resource Management, People Management, Performance Management and Mentoring and Coaching
  • Is detail-oriented but at the same time keeps tabs on the big picture
  • Must have very strong interpersonal skills including a demonstrated ability to partner with others, and be able to manage conflicts or complex relationships
  • Must be willing to work on mid shift or early US shift

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »