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Master Data Specialist (SAP exp required)

Req id:  24273

Makati City, National Capital Region (NCR), PH



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:


OpenText is looking for a Data Specialist, Master Data Operations for the Data Governance Organization (DGO) within the IT organization. As the Data Specialist, Master Data Operations, you will understand the importance of data quality to business operations and will strive to create and maintain every piece of master data in line with our quality standards.  Activities will include responding to business requests to create or maintain master data according to our policies & procedures and carrying out master data cleansing activities to improve the overall accuracy and quality of our master data.  Master data objects you may work with include Customer, Vendor, Materials, and Finance within the SAP ERP ecosystem and connected downstream systems including SalesForce, Service Now, Assure, ITSM, Changepoint, Siebel and OpenAir.


You are great at:


  • Work closely with broad user groups to coordinate and complete Operational Excellence activities to support daily operations, sponsored projects, and enhancements by 
    • Ensuring data accuracy, integrity, and completeness
    • Thinking through requests and asking any questions to ensure a complete understanding before actioning and responding
    • Ability to write various documents such as a Standard Operating Procedure (SOP)
  • Following policies and procedures to ensure the highest data quality, understanding the impact that data quality has on cross-functional business units
  • Strong analytical and time management skills
  • Excellent written and verbal communication skills
  • Identifying, reporting, and resolving data quality issues through root cause analysis
  • Initiating and carrying out data cleansing activities
  • Providing development opportunities and support to maximize Operational Excellence orientation across the organization
  • Self-motivated and able to handle tasks with minimal supervision or questions
  • Ability to deliver a high level of customer service
  • Understanding of privacy laws and regulations
  • Be a change champion within the site and network by prompting questions and fostering team-based behaviour


What it takes: 


  • Bachelor’s degree or equivalent combination of education and business-related work experience totaling to 3-5 years
  • 2+ years’ experience working with SAP or a similar ERP for maintaining master data, OR, work experience within the Orders to Cash (O2C) or Procure to Pay (P2P) business functions with an understanding of how master data affects those business functions
  • Experience using Excel to perform data operations, e.g. working with data types, vlookups, pivot tables, etc.
  • Attention to detail with an emphasis on accuracy and quality
  • Excellent written and verbal communication skills
  • Knowledge or experience using any one of SalesForce, ITSM, Assure, Siebel, Changepoint, OpenAir, or cloud biller systems is an asset
  • Should have a good understanding of finance business processes. With the ability to prioritize, organize, and accomplish multiple tasks, both as part of a team and independently
  • Should be able to write detailed documentation including Standard Operating Procedures, Job Aids, Business Requirements, etc.
  • A high standard for work ethic and quality is required



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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