Program Manager (VIM & SAP)

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

The Opportunity:

The Cloud Services Program Manager (internal job title) plans, executes, monitors and controls the mapping component of a solutions implementation project across the different areas of analysis, development, quality assurance and map integration. The Cloud Services Program Manager is assigned to a set of complex large-scale projects and is accountable for the overall service delivery for these customers.

You are great at:

• Thoroughly review the PM Handoff Materials from the Solutions Definition team, particularly the SOW and Effort Estimator

Project Management:

• Has extensive expertise and is viewed as an advisor/ expert in a technical/functional capacity. Applies expertise to multiple aspects of a project/function and applies to complex issue resolution or projects.
• Demonstrate expertise in Active products, onboarding services, Manila PS delivery capabilities and Mapping processes.
• Demonstrate ability to support custom solution implementations.
• Independently create process and product documentation and training for internal team use. Mentor and train fellow PMs.
• Educate customers and project team members on complex MS solutions.

What it takes:

• Bachelor’s Degree in Business or Computer Science is an advantage
• At least 8 years of experience in any of the following: IT Project Management, Release Management, Change Management, Process Management
• Full project implementation support with knowledge in SAP and VIM processes
• PMP Certification is an advantage but not required
• Background in Extended ECM (xECM) is an advantage but not required
• 5-8 years of Solutions/Applications delivery experience
• Extensive Customer/Client-facing experience
• Dynamic Problem Solver with customer focus
• Ability to motivate and lead the team to meet tight project timelines
• Extensive experience in Risk Management and Communications Management
• Detail-oriented but also keeps tabs on the big picture
• Must have very strong interpersonal skills including a demonstrated ability to partner with others, and be able to manage conflicts or complex relationships
• MUST BE WILLING TO WORK ON MID SHIFT OR EARLY US SHIFT

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.