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Sr. Cash Applications Administrator

Req id:  24653

Makati City, National Capital Region (NCR), PH



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 




You Are Great At:

  • Designated point person and accountable for applying the payments to the customer accounts, accurately and timely
  • Take the lead in identifying and resolving exception transactions and prepare or assist in corrections to resolve all errors and exceptions.
  • Responds to customer’s payment inquiries through prompt analysis and resolution
  • Posting of daily cash receipts.
  • Resolve internal and external customer account inquiries regarding cash applications.
  • Place phone calls to banks, customers to determine reasons for deductions when they are not stated.
  • Account reconciliation
  • Assume supervisory function during planned and unplanned absences of the Supervisor
  • Distribute unapplied cash documentation/ items to collectors
  • Identify over/underpayments and forward /distribute to the appropriate collector.
  • Work with Manager for daily/weekly/monthly AR Reconciliation to ensure an accurate month-end close.
  • Research historical cash application activity when needed.
  • Develop and maintain constructive working relationships with the team and other departments
  • Provides guidance and direction to Intermediate team members to assist in providing pertinent documents and reports needed in resolving variances and answering complex inquiries
  • Provide decisions/solutions to issues, routine and non-routine


What It Takes:

  • Candidate must possess at least a Bachelor's/College Degree, Finance/Accountancy/Banking or equivalent.
  • Required skill(s): MS Office. SAP. Oracle. NetSuite
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Experience in B2B collections is preferred
  • Well-developed analytical and problem-solving skills.
  • Highly organized, with good attention to detail and follow-up.
  • Proficiency in MS Office is required.
  • Proficiency in SAP is required
  • Preferably with an analytics background, but not required



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »