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Sr. Cash Applications Administrator

Req id:  38576

Makati City, National Capital Region (NCR), PH

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

 

The Opportunity:  
Reporting to the Manager, Cash Application, the Sr. Cash Application Administrator brings their strong experience in global cash applications to assist our AR function in ensuring we effectively deliver incoming and outgoing cash targets, while maintaining integrity and accuracy in financial transactions and reporting requirements. He/She is a strong team player, working with peers and other AR stakeholders to continuously support best-in-class cash application processes, including process automation and practices. Integration is a way of life for us so you will bring your best practice mindset to continuously strive for flawless execution on every integration.

 

You Are Great At:

  • Designated point person and accountable for applying the payments to the customer accounts, accurately and timely
  • Identify and resolve exception transactions and prepare or assist in corrections to resolve all errors and exceptions
  • Posting of daily cash receipts and resolution of any internal and external customer account inquiries regarding cash applications.
  • Distribute unapplied cash documentation/items to collectors
  • Research historical cash application activity when needed
  • Ensure payment application accuracy and timeliness per SLA and cash application metrics, including month-end, quarter-end end and year-end close activities
  • Credit Card processing, including processing CC requests, customer enrollment for CC Automatic Payment, preparing Monthly AutoRun and reports
  • Partner with other functional areas within Finance (i.e., Banking, General Accounting) to ensure non-AR cash payments are applied appropriately, including completing inter-company cash clearing account reconciliations.
  • Address payment issues and other discrepancies such as overpayments, short payments, forex adjustments, etc. 
  • Act as an SME and provide support to junior Cash Application Administrators to effectively learn all cash management activities. 
  • Responsible for ensuring queue of customer account payment discrepancies are resolved effectively
  • Assist leader and AR peers in maintaining and improving processes and practices for cash management activities, including process automation goals
  • Assist your leader in other projects/initiatives as assigned to deliver best-in-class processes and practices for the cash application mandate. 

 

What It Takes:  

  • College/University in an Accounting or Finance related area of study preferred but not mandatory
  • 4+ years of demonstrated success working in a commercial Cash Application, Accounts receivable, or Order to Cash preferably in a Shared Services or BPO environment
  • Experience in B2B is preferred.
  • Strong customer service mindset 
  • Excellent written and verbal communication at all levels in the organization to resolve customer issues 
  • Strong organization and time management skills, with demonstrated success in managing multiple priorities
  • Strong analytical and problem-solving skills 
  • Strong working knowledge of SAP, Oracle, NetSuite, and Microsoft Office products 
  • Self-starter with a continuous improvement mindset
  • Demonstrated ability to drive a culture of learning and collaboration with your peers and help them to be resilient in a continuously changing environment

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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